At VEGA Americas, we're driven to provide innovative and reliable process measurement instrumentation to diverse industries around the world. We commit ourselves to achieving the highest standards in all areas of our business, from product quality to the employee experience.

As a member of the VEGA Americas team, you'll be part of a growing organization that has been improving industrial processes for over 70 years. VEGA places great emphasis on the values of excellence, respect, and continuous improvement. By fostering a positive environment, VEGA ensures employees are empowered to grow and thrive in their careers with us. It's no wonder that VEGA Americas has received The Cincinnati Enquirer's Top Workplace Award for 6 years running!

The Field Service department is all about ensuring the best possible customer experiences with VEGA products. From support to repairs, we do whatever it takes to deliver a solution that meets VEGA’s high standard of quality.

We are currently hiring for a Field Service Coordinator to champion scheduling our service engineers visits.

What you’ll do:

• Schedule service technicians and ensure they receive their work orders.
• Ensures that customer entry requirements are met for service technicians.
• Handles service requests from customers.
• Processes service orders, including entering the orders into the CRM.
• Invoicing and maintaining customer files.
• Ensure that training materials are sent for field schools.
• Handles incoming calls into the department, when necessary.

What you'll need:

• Associate's degree from 2 year college or technical school AND 6 months to 1 year.
• OR equivalent combination of education and experience.
• Proficient with Microsoft Office, Adobe Acrobat and CRM software.

VEGA Americas, Inc. provides a full benefits package including:

• A competitive salary
• Health, company HSA contribution, Dental, Life, and Disability benefits available on day one
• Competitive 401(k) with flexible investment options and a company match to help you reach your retirement goals
• Other perks include paid time off, holiday pay, 100% paid parental leave, tuition assistance, a casual dress code, and training opportunities.

VEGA Americas, Inc. is proud to be an Equal Opportunity employer. It is our policy that we will not discriminate against any person based on race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, or veteran status.