FastForward Career Coach Job at Virginia Piedmont VA Community College
Piedmont Virginia Community College (PVCC) is a nonresidential two-year institution of higher education that serves Central Virginia – principally residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa and Nelson. Our scenic campus is located in Albemarle County, Virginia. We are one of 23 community colleges in Virginia that comprise the Virginia Community College System (VCCS).
The FastForward Career Coach is responsible for connecting with and assisting individuals who inquire about credential programs at PVCC to support their enrollment and enhance their success. The FastForward Career Coach will play a key role in bringing new students into PVCC’s Workforce Services training programs and providing them with the opportunity to complete training and earn valuable credentials. The FastForward Career Coach will serve as a recruiter, advisor, and guide for prospective students.
The FastForward Career Coach will assist interested individuals by providing guidance on enrolling in workforce training programs, applying for funding assistance, identifying academic and non-academic needs, and connecting those individuals to resources in a supportive and professional manner. The FastForward Career Coach will communicate with students on a regular basis and engage them individually and/or in small groups. The FastForward Career Coach will communicate with student services and other college personnel to ensure that students have access to resources and support that will lead to completion of their workforce program. The FastForward Career Coach will capture appropriate data on outreach, student communications, and other interactions.
Responsibilities:
- Provide excellent customer service to potential students through consistent and effective outreach and follow-up.
- Make outbound calls to prospective students who have expressed an interest.
- Accurately account for all prospective student inquiries and complete weekly activity reports.
- Connect with potential students to accurately explain program offerings; discuss and advise suitable programs with consideration for the student’s interests, qualifications, and career goals.
- Guide prospective students in completing funding assistance documents and pre-admissions requirements.
- Ensure that all necessary documents and forms are completed accurately and in a timely manner.
- Work with team members to ensure student-friendly and compliance processes.
- Work with team members to collaboratively address student issues, develop remediation plans, and promote student completion, credentialing and employment.
- Conduct targeted outreach and recruitment efforts with college and community partners.
- Maintain accurate and timely student, enrollment, financial, and credential records.
- Attend all required department meetings and training sessions.
- Ensure compliance with division, college, and state policies/procedures.
- Serve on division, college, community and statewide committees and project teams as needed.
Minimum Qualifications
- Associate degree or higher
- Knowledge of community college and adult/continuing education programs.
- Strong interpersonal skills to help engage, provide support to, and motivate students
- Excellent customer service skills to include the ability to effectively follow up and follow through.
- Effective oral and written communication skills.
- Effective problem-solving skills.
- Excellent organizational skills and attention to detail.
- Proficient in use of Microsoft Office and Google docs.
- Demonstrated ability to work effectively both independently as well as part of a team.
- Demonstrated commitment to community college philosophy and student success.
Preferred Qualifications
- A degree in counseling, human resources, social services, or adult education.
- Customer service experience including appointment setting, interviewing, relationship building, client services, coordinating programs and events.
- Work experience in a community college setting or in counseling or academic coaching.
- Successful experience in sales, marketing, public relations, recruitment or other related field.
- Knowledge of VCCS academic and workforce programs.
- Knowledge of funding assistance programs such as FastForward, FANTIC, G3, VAReady, WIOA and Veteran’s benefits.
- Academic and career counseling skills.
- Experience providing workshops to support adult learners and workplace readiness.
- Knowledge of specific needs of underserved populations to attain educational success.
- Passion for helping others achieve their educational and career goals.
Special Requirements
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.