Facilities Maintenance Technician Job at Pacific Service Credit Union

Pacific Service Credit Union Concord, CA 94520

Working for Pacific Service Credit Union


We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.


What’s in it for you?

Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.

401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service.

Bonus program: All employees are rewarded for attaining our annual organizational goals.

Tuition Reimbursement program for employees eligible after six months of service.

Recognition program where employees can be nominated by management, their peers or by members.

Employee referral bonus.

Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.

Employees are eligible to receive a consumer loan rate discount

Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.


Our Hiring Process

We believe it’s important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.

Apply: Submit your resume for one of our job openings.

Our Talent Team and our partner – Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible.

In-Person Interview: After a screening call with TQC, we’ll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s).

If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process!


Position Summary:

The Facilities Maintenance Technician assists with the inspection, maintenance and repairs of mechanical, electrical, plumbing, and HVAC systems to ensure optimal operating results. Responsible for identifying facilities issues and concerns, assisting with facilities projects, and performing routine repairs as they arise. Assists the Facilities Manager to oversee custodial staff, groundskeepers, and other service providers needed to ensure all facilities are maintained and functioning properly. This may include obtaining contract bids, oversight of building renovations, and monitoring building equipment and maintenance needs.


Essential Functions:

  • Work closely with Facilities Manager on maintaining the facilities.
  • Assists the Facilities Manager in developing a comprehensive, annual facilities budget.
  • Under general supervision, performs repairs and preventative maintenance on a wide variety of buildings, facilities, equipment, fixtures and systems. May do limited carpentry and painting.
  • Installs, troubleshoots, repairs and maintains a wide variety of facility plumbing, mechanical and electrical systems.
  • Travels to branch locations to perform routine maintenance and ensure company facilities are free of hazards.
  • Monitors and ensures contractor compliance for credit union contracts including but not limited to: landscaping, janitorial, fire prevention, HVAC, carpet, elevator and vending.
  • Utilizes standard hand and portable power tools. Assists in the movement of furniture, materials and equipment as required.
  • Assists with preparing bid specifications and proposals and oversees the implementation contract.
  • Maintains vendor files for all facility related functions.
  • Serves as the point-of-contact for vendors and contracted staff, coordinates work, inspects performed services for workmanship and compliance, and proactively resolves contractor issues.
  • Develops recommendations for cost efficiencies based on information gathered on utility bills, equipment repair costs, and service contracts.
  • Interacts with building tenants, communicates and coordinates building maintenance issues to the property management company.
  • Stocks and orders facility supplies.
  • Inspects facilities for cleanliness and required repairs.
  • Ensures facility equipment is in good condition and working properly.
  • Responds to requests and work orders in a timely, friendly and respectful manner.
  • Maintains accurate records of electrical, HVAC, plumbing and other essential equipment.


Non-Essential Functions:
Perform special projects and other responsibilities as assigned.

Knowledge, Qualifications and Skills:

  • Education: Associate degree in mechanical field or business management or completion of vocational school preferred. High school diploma or equivalent required.
  • Experience: 4-6 years of experience in building operation and maintenance, or any satisfactory equivalent combination of education, training and/or experience relevant to the position.
  • Skills and Abilities: Experience in semi-skilled labor or building operations required. Basic understanding of electrical, plumbing, and carpentry. Must demonstrate strong communication and interpersonal skills; customer service orientation. Obtaining cooperation (internally and/or externally) is an important aspect of the job. Strong, PC (technology), compliance, written and verbal skills. Ability to work with minimal supervision.
  • Extra Credit Skills: You will bring your enthusiasm, positive outlook, collaborative work style, inquisitive attitude, flexibility, creativity; focus on excellence, and overall “great-to-work-with” demeanor.
  • Travel Required: 30-50% travel during assigned work schedule requires ability to operate personal vehicle. Valid CA driver’s license and vehicle insurance required.
  • Hours Required: Non-Exempt employee with a work schedule of Monday through Friday, generally 8 a.m. to 5 p.m. Ability to fluctuate hours moderately accommodating business needs as they arise.
  • Environmental Conditions: Must be able to routinely perform work indoors, subject to moderate background noise found in an office environment as well as outside in various degrees of heat and cold.


Physical Job Requirements:

The Physical demands described are representative of those that must be met to successfully perform the essential functions for the position. Must be able to function in various environments with frequent interruptions by other employees, members, contractors or authorities. Must be able to communicate through speaking and hearing, and use visual acuity.

  • Sit, Stand, Walk: The person in this position will spend approximately 80% of time standing, climbing or moving around work areas in the Corporate Office, and Credit Union branches. Balance of time (20%) is seated while working at a desk.
  • Use of Hands/Fingers: Good manual dexterity is necessary for computer keyboard use and for working with appropriate tools and equipment.
  • Speech/Hearing: The person in this position frequently communicates via phone and in person. Must be able to talk to/hear internal and external customers.
  • Lifting/Pulling/Carrying: The person in this position must have the ability to push or lift up to fifty pounds for transporting equipment, office supplies and furniture, and boxed records. It is also necessary for the movement of office furniture and assembly/disassembly of office work stations, set-up of meeting rooms, and maintenance of the Facilities storage area.
  • Bending/Kneeling: The person in this position must have the ability to stoop and kneel to perform daily tasks.




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