Extra Help Event Attendant - 50 Vacancies

Posting Category:

About UIS: Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves approximately 4,000 students in 21 graduate and 31 undergraduate programs. You are encouraged to visit the university web page at http://www.uis.edu.

Application deadline: Continuous Opening

Hourly Rate: $18.92 per hour

PARKING ATTENDANT (NON-DRIVING):
Assist in setting up traffic cones and signs for event parking and valet service. Provide general patron assistance and directions into building and to events. Monitor parking lot for available parking spaces. Collect event parking fees from patrons attending UIS Performing Arts Center events at each designated lot entrance. Handle cash and dispense change as needed. Operate credit card machines. Assist in tearing down traffic cones and signs at the end of shift. Provide patron assistance exiting building, to cars, and exiting the University.
Typical Shift: 6-8 hours; required breaks available
Supervised by the Performing Arts Services Parking Operations Manager.

PARKING ATTENDANT (DRIVING):
Must be at least 21 years old and possess a valid driver’s license with a clean driving record free of accidents. License must be kept current and university must be notified of any change in driving status (tickets, accidents, etc). Assist in helping set up traffic cones and signs for event parking and valet service. Provide general patron assistance and directions into building and to events. Park and retrieve vehicles belonging to patrons attending events at UIS Performing Arts Center. Collect event parking fees from patrons attending UIS Performing Arts Center events at each designated lot entrance. Handle cash and dispense cash and operate credit card machines. Assist in tearing down traffic cones and signs at the end of shift.
Provide patron assistance exiting building, to cars, and exiting the University.
Typical Shift: 6-8 hours; required breaks available This position is supervised by Performing Arts Services Parking Operations Manager.

CONCESSION STAND ATTENDANT (NON-ALCOHOL): The Concession Stand Attendant (Non-Alcohol) serve as the primary point of contact for customer service and sales, in addition to acting as the representative for events and services managed by Performing Arts Services at Sangamon Auditorium, the UIS Studio Theatre, or other approved locations. The Concession Stand Attendant (Non-Alcohol) is not permitted to sell alcoholic beverages.

Prepare concession stand for sales. Ensure all areas of concessions operations are cleaned, all refrigerators are turned on and operating at specified temperatures, popcorn and other machines turned on and warming up, drinks stocked in refrigerators, and food items prepared for sale. With the assistance of the Supervisor, ensure all cash drawers have been counted and prepared for opening, and all selling stations are ready to serve customers, including use of cash drawers, money bags, credit card machines, point of sale systems. Operate point of sale systems, cash drawers, credit card machines, and other devices needed for selling product. Take orders for beverages and food items. Taking cash and credit cards. Finalizing sales. Restock of all products. Shut down and reconcile point of sale systems and cash drawers. Clean all machines, countertops, and other work areas. Ensure concession stand is ready for next use. Return necessary items to concession storage area and ensure storage area is cleaned and ready for next use. Lock all storage doors, coolers, and other secure areas.

Typical shift: up to 4 hours, although can involve multiple shifts on multi-event days as available
This position is supervised by the Performing Arts Services House Manager.

MERCHANDISE SELLER:
Merch sellers are trained by Performing Arts Services and act as the PAS representative in fulfilling artist merchandise sales. Work with artist’s representative and/or third-party merchandise sales agents to prepare merchandise and continually make available for sale to patrons. Operate point of sale systems, cash drawers, credit card machines, and other devices needed for sales operations. Sell merchandise during pre-show, intermission, and post-show as required. Assist with finalizing product counts and shut down of merchandise areas. Reconcile point of sale systems and cash drawers under supervision of House Manager and artist representative. Clean all work areas.
Typical shift: 2-6 hours depending on the event; may involve multiple shifts on multi-event days as available. This position is supervised by the Performing Arts Services House Manager.

ARTIST ATTENDANT (NON-DRIVING):
Artist Attendants assist in fulfilling the needs of the artists and their traveling staff. Prepare and monitor hospitality rooms for artists, crew and visitors, stocking supplies, and cleaning up hospitality areas.
Serving as monitor of access control at the backstage door, red curtain (backstage access point from inside Sangamon Auditorium) or in any other specified room where credentials need to be checked prior to admission. Other duties not specified above arising from artist contracts and related to artist/artist staff needs.
Typical shift: based on artist request, may be 2-12 hours
This role is supervised by the Performing Arts Services Production Manager.

ARTIST RUNNER/ATTENDANT (DRIVING):
Artist Runner/Attendants will fulfill all duties under the EA1 Artist Attendant position (see EA1 position requirements) and will run errands and fill hospitality contracts and may drive members of the artist’s team locally. Vehicle will be provided by university. EA2s working as an Artist Runner/Attendant must have a valid driver’s license and provide the university with a copy of the license. License must be kept current and university must be notified of any change in driving status (tickets, accidents, etc).
Typical shift: based on artist request, may be 2-12 hours (2-hour minimum) with breaks provided. This position is supervised by the Performing Arts Services Production Manager.

ACCESS CONTROL ATTENDANT:
Ensure patrons, artists and staff at events are informed of and following policies and procedures related to accessing any particular event area (including parking lots, lobbies, seating areas, backstage, dressing rooms, etc.) by means of placing signage & access control features (i.e. temporary line control barriers & metal detectors) in the event area, answering questions related to the event or policies & procedures, scanning tickets, reviewing credentials, visually inspecting (with permission of item’s owner) packages or purses for items not permitted at the event, guiding patrons through metal detectors (or hand wanding) as needed, and requesting UIS Police assistance if secondary questioning or screening of any person or item is required or illegal items are located. Note that any Access Control duties that are deemed exclusively the responsibility of UIS Police staff either by UIS policy or collective bargaining agreements are excluded from the Access Control duties listed here. Also note that at no time are UIS Performing Arts Services staff authorized to touch event attendees or perform any action other than a verbal request to a person requesting their compliance with policies and procedures or asking them to leave the event area. UIS Police will exclusively perform the function of physically removing any non-compliant person and enforcing any laws.
Typical shift: 2-4 hours
This role is supervised by the Performing Arts Services House Manager.

Minimum Qualifications: High school diploma, some college preferred. Age requirement: 18 years old minimum for all positions OR 21 years old for driving positions as indicated above. UIS background check – must pass prior to starting work. AED (Automated External Defibrillator) training (provided). Cash handling and credit card training for applicable positions (provided). Applicants must be able to provide exceptional customer service to diverse groups of people including: the public, students, event promoters, and University department representatives. Must have a positive friendly attitude, be clean and well-groomed, possess good interpersonal communication skills, and remain calm while managing a life safety evacuation or other emergency.

Knowledge, Skills & Abilities:
Environmental demands:
Standing for long periods of time.
Occasional lifting, up to 30 lbs.

Physical Demands:

• 
  Standing : Frequently

• Sitting : Rarely

• Lifting : Frequently

• Carrying : Frequently

• Pushing : Frequently

• Pulling : Frequently

• Climbing : Rarely

• Balancing : Rarely

• Stooping : Occasionally

• Kneeling : Occasionally

• Crouching : Occasionally

• Crawling : Rarely

• Reaching : Occasionally

• Handling : Frequently

• Grasping : Frequently

• Feeling : Occasionally

• Talking : Frequently

• Hearing : Frequently

• Repetitive Motions : Frequently

• Eye/Hand/Foot Coordination : Frequently

• Taste/Smell : Rarely

• Performing Manual Tasks : Frequently

Employment Policies and other information:

UIS is an affirmative action/equal opportunity employer with a strong institutional commitment to recruitment and retention of a diverse and inclusive campus community. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with state and federal law.

New Policy: All offers for employment are contingent upon proof of vaccination against the COVID-19 virus, or an approved exemption, pursuant to UIS New Hire COVID Policy Supplement.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

UIS employment in this role is not covered by Social Security, and instead, is covered by the State Universities Retirement System

• Social Security benefit and
• Social Security benefit as a spouse