Position Description:

General Dynamics Land Systems Offers:

• Robust Total Rewards program, including: competitive base pay, incentive pay that rewards individual and team performance, and comprehensive benefits
• 401k Match (6%)
• Tuition Assistance
• 9-80 Work Schedule (every other Friday off)
• On-going learning opportunities within a diverse, inclusive and rewarding work environment
• Hybrid Work Location based on department
• Onsite Cafeteria, Fitness Center, and Dry Cleaning

Exchange Administrator

Job Description

The Exchange Administrator role is responsible for configuring, administering, maintaining and sustaining the Microsoft Exchange services. The Exchange Administrator will serve as a member of the M365 customer support team and play an important role in shaping the future functionality changes and user interaction evolution within 0365 Applications. A collaboration-minded professional who is self-motivated and self-directed will be successful in this role.

Scope of Responsibilities / Expectations Include, but are not limited to:

• Should be able to work as individual with little supervision as well as a member of a team
• Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
• Design, deploy, oversee, and maintain upgrades of server-related hardware and network embedded systems
• High-level involvement with the management of data integrity, network security, server storage, and backup systems
• Basic knowledge of administering a hybrid Exchange environment
• Must be comfortable using PowerShell to accomplish tasks
• Experience troubleshooting client access for Exchange 2016 and O365
• Expertise in handling mail routing and mail-flow-related issues
• Managing Mailbox databases/ Backups/ Repair/ Recovery
• Knowledge of Windows Server (20016 and newer)- knowledge of Active Directory
• Sound knowledge of email clients like Microsoft Outlook and OWA
• Understands and adheres to the process and policies for both change management and problem management
• Support end-users with answers to technical questions, describing best practices, and share that knowledge with end-users and team members

Position Requirements:

Preferred Experience:

• Intermediate knowledge with supporting Proofpoint
• Using and supporting the O365 technology stack
• Configuring email gateways in a hybrid environment and with spam filters
• Managing Exchange users in a hybrid environment
• Understanding of mail connectors, mail routing, free/busy, email archiving, eDiscovery, DLP, and email encryption
• Related work experience with Microsoft Azure
• Creates, runs and troubleshoots complex Powershell scripts
• Intermediate understanding of networking/distributed computing environments, the principles of routing, client/server programming, and the design of consistent network-wide file systems
• Provides on-call support 24 hours a day, 7 days a week, on a rotating basis
• Perform other related duties as assigned.

Basic Requirements:

• Relevant Bachelor's degree or certifications, or equivalent work experience
• Excellent interpersonal, communication, and influencing skills
• Effective written and verbal communication skills
• Technical knowledge of current protocols, operating systems, and standard
• Immediate authorization to work in the US
• Open to Hybrid/Remote work opportunities