The District Manager of Property Operations will execute and communicate the company's direction to our various communities. The District Manager will have a proven track record in managing a portfolio of Market Rate, Low-Income Housing, Affordable Housing, and Rural Development Properties (600-800 units), be an excellent communicator, motivator, and a hands-on manager.

The District Property Managers work closely with Property Managers and Maintenance Supervisors in their regions to ensure the implementation and execution of all corporate policies and procedures.

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  Responsible for developing and managing individual site business plans, including investment objectives, compliance goals, marketing positioning, people, asset quality, and financial goals and objectives.
• Complete oversight of all real estate property management functions, including day-to-day administrative and maintenance operations.
• Creating and implementing leasing and marketing plans, resident relations, budget preparation, and financial reporting, and monitoring compliance with HUD
• Hires and supervises all site staff, including initial screening and interviewing for all administrative staff, building superintendents, and leasing staff where appropriate. Parts of the process may be delegated to the appropriately trained site property managers where applicable and validated that required training and skills are in place.
• Prepares monthly variance analysis reports (Financial Overviews) for submission.
• Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally.
• Supervises the appropriate building security measures, incident documentation, lease violation reports, and proper notification of management, owner, and/or insurance carriers where necessary.
• Develops, implements, and assures continued implementation of preventive maintenance programs. Develops appropriate schedules and formalizes the program in writing.
• Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs.
• Able to discuss lease terms and rents accurately, specifically Project-Based Section 8 leases
• Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator ASAP
• Describe the overall makeup of each property's strengths, weaknesses, and needs in their given portfolio.
• Responsible for reviewing and approving all property purchasing with complete adherence to the expense budget.
• Work collaboratively with Property Managers and Maintenance Supervisors to comprehensively ensure timely preparation of rent-ready apartments to meet the market demand.
• Responsible for property risk management, safety standards, and employee and resident liability.
• Regularly monitors each community budget within the portfolio. Reviews financial statements compare to budget and accounts for monthly variances. Implements new strategies or recommends budget adjustments when needed to meet community objectives and goals.
• Monitor's maintenance of each community within the portfolio. Oversees capital improvements that are part of the property strategy.
• Approves payroll, accounts payable, large purchase orders, and expense reports.
• Prepare and pass REACS & MORS (HUD Audits)
• Other duties as assigned.

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  5 or more years experience as a Regional or District Manager required, with supervisory experience, managing 6 or more Property Managers.
• 5 or more years experience with HUD, affordable housing, LITC, project-based section 8, and REAC/MOR audits.
• Knowledge of one-site property management software is a plus.
• Experience in preparing annual budgets and analyzing variance reports is required.
• Coach property managers and on-site staff on how to provide positive residence experiences and high-level customer service.
• Proven ability to mitigate and resolve complex resident concerns. Partner with additional departments and utilize resources as needed to resolve escalated resident matters.
• Maintain strong vendor relationships.
• Attend local events and fairs to stay aware of industry standards and developments.
• Serve as liaison between communities and Operations leadership to effectively communicate financial and operational performance.

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  Able to work independently or as a team member to assist employees and managers with special projects.
• Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds and push 13-25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.