Custer County is currently hiring a Dispatcher to provide radio, telephone, and teletype communications between the Custer County Communications Center and law enforcement, fire, and rescue personnel in the field. To receive emergency and non-emergency calls for service and properly dispatch the appropriate agency to handle the call. The dispatcher answers to the Communications Director and the Assistant Director.

Responsibilities:

• Respond to citizen inquiries and complaints; determine the appropriate response or action required utilizing independent judgment according to established office procedures; follow through with appropriate response.
• Maintain direct communications by radio equipment with law enforcement officers on patrol; maintain direct radio communications with fire and rescue personnel in the field; dispatch calls with the appropriate personnel.
• Monitor radio messages; check motor vehicle registrations and drivers license information as requested by law enforcement officers; relay the requested information.
• Answer multi-line telephone system including 9-1-1 calls. Prioritizing radio and telephone traffic log all incoming calls as to date, time, and subject; take and forward messages and telephone calls to the appropriate person.
• Maintain filing systems; fill out routine forms and reports.
• Log all incoming and outgoing radio calls.
• Coordinate and facilitate information in crisis situations; dispatch the appropriate agency; work and assist the responding agencies as needed.
• Monitor activities of prisoners and jail personnel by the intercom system.
• Enter and retrieve data on the teletype and computer systems.
• Brief incoming dispatcher of activities and information of the previous shift; keep the dispatch area neat and clean

Talents and Abilities:

• Ability to work fluctuating hours and shifts in a harmonious manner with the public, fellow employees, directors, administrators, other agencies and personnel.
• Ability to accept criticism and or comments from directors, officers, the public or others and maintain a professional composure.
• Knowledge of all standards, policies and procedures, regulations, and directives governing the operation and management of the Communications Center.
• Ability to communicate and deal effectively with the citizens and other agencies in a professional manner.
• Knowledge of office record keeping procedures and various filing systems.
• Thorough knowledge of the Communications Center equipment and its operation.
• Skill in the use of all Communications Center equipment.
• Ability to learn and adapt to new technology, procedural changes or otherwise adjust to the system changes.
• The ability to organize work, make decisions and function under the stress of daily conditions as well as emergency situations.
• Ability to maintain the confidentiality of office records and information.
• Ability to complete and obtain all necessary training, educational certifications and other certifications as required. Ability to keep current and maintain certifications as required including NCIC/NCIS or others. Additional continuing education may be required.

Experience and Training:

• A high school education or GED is required.
• Other trainings may be required.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Work Location: One location

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.