Customer Service Representative - Bilingual (English/Spanish) Job at Apoyo Financiero Inc

Apoyo Financiero Inc Modesto, CA 95351

Apoyo Financiero Inc. is a fast-paced and rapid-growth Loan company serving under-banked communities. We have helped over 30,000 clients and funded over $300 million dollars in loans. With over 27 offices our goal is to improve the lives of our clients, employees and communities we serve. We help improve the lives of our clients by providing access to credit which allows them a pathway to the formal financial economy. Our work has a positive social impact in the communities we serve.

THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the consumer lending industry. Bring your passion and enthusiasm to our company and we will make sure you reach your goals.

Your role:

· Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch.

· Build strong customer relationships, working with clients during the whole credit cycle.

· Customize financial solutions that meet clients’ needs and financial goals.

· Ensure that clients clearly understand the terms and conditions of the loan products.

GENERAL REQUIREMENTS (Our ideal candidate)

· Passionate for Sales

· Being a bilingual English/Spanish is desire.

· Familiar with numeric data and accuracy with computer

· Computer skills: Word, Excel, Typing speed 40 wpm minimum

· High integrity, responsiveness, professionalism and personal boundaries

· Self-motivated, attitude and desire for professional growth

· Goal-oriented and results-deliverer

· Positive attitude and ability to adapt to changes

· Ability to learn quickly and multitask

· Use of personal vehicle occasionally (Valid driver's license)

· Willing to learn constantly about the cycle of credit

· Willing to receive constantly feedback in order to improve your credit expertise.

BENEFITS

· Offer a competitive salary upon experience and variable incentives.

· Generous full paid Medical benefits (medical, dental, vision and life insurance)

· 401(K) retirement plan.

· Generous PTO (nine paid holidays, paid sick days, three paid bereavement days for direct family members, and vacation days)

· No experience needed

· An inspiring career that benefits both, you and your community

· Paid training and solid professional development programs on site

· Growth career opportunities into leadership roles, such as Branch Manager Assistant, Branch Manager, District Assistant and more.

· Dynamic team environment

· Work as a team in a healthy, fun, and innovative environment

POSITION

· Non Exempt Positions- Full-time (40 hours per week).

· Two days off per week including Sundays.

We are an Equal Opportunity Employer

Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.

We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

At Apoyo Financiero, our top priority is the health and safety of our team members, our families, and the communities we serve. As part of our commitment to health and safety, our company requires all employees to be fully vaccinated against COVID-19 as a condition of employment. New employees must be able to provide proof of vaccination on their first day of work. A person is considered fully vaccinated two weeks after the second dose of a two-dose COVID-19 vaccine or two weeks after a single-dose COVID-19 vaccine has been administered. If you are unable to be vaccinated against COVID-19 because of a sincerely held religious belief, medical condition, or disability, Apoyo Financiero will consider requests for accommodation in accordance with applicable law.

Location: 1413 CROWS LANDING ROAD, Modesto, CA 95351

Tipo de puesto: Tiempo completo

Language:

  • Spanish (Required)

Lugar de trabajo: Una ubicación




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