Job description

Job Description
Everlast Roofing, Inc., a manufacturer of metal roofing and siding products is currently seeking a full time Customer Service Rep for our Orwell facility to perform a wide range of administrative duties & provide professional, knowledgeable, and friendly customer service to individuals within our organization and to our clients (vendors, distributors, end-users and prospects).

Responsibilities include:

· Professionally and knowledgeably answer incoming sales calls, acknowledge customer orders and accurately enter data.

· Facilitate outgoing phone calls to customers, vendors, end users and others, as necessary, to facilitate a customer’s order.

· Educate customers on Everlast products, terminology, order cut-offs and ship dates whenever possible.

· Provide technical support and quotes as required.

· Effectively communicate with Manufacturing and Distribution Departments to accommodate client’s special requests for delivery and pick-up.

· Verify product inventory levels on every order and notify the Inventory Manager of any possible shortfalls or custom product that requires special attention.

· Fax customer order confirmations, as necessary.

· Responsible for taking every step to ensure that Everlast follows through on commitments made to our customers.

· Update and maintain customer records for accuracy.

· Provide support to outside sales including, but not limited to, filling requests for literature, sales catalogs, quotes, and pricing.

· Complete company mailings, order filing and other duties as requested

Qualifications:

· Outgoing person who is customer oriented.

· Completes all duties and tasks with a sense of urgency.

· Ability to perform data entry and review.

· Computer experience required; knowledge of Microsoft Office applications is preferred.

· Communication, organization, telephone skills.

Please apply here or call our recruiter today with questions at 717-389-0394.

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Orwell, OH 44076: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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