Customer Service Registrar Job at Eastern Idaho Regional Medical Center

Eastern Idaho Regional Medical Center Idaho Falls, ID 83404

Description

Introduction

Do you want to join an organization that invests in you as a(an) Customer Service Registrar? At Eastern Idaho Regional Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Eastern Idaho Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • Family support, including adoption assistance, child and elder care resources and consumer discounts
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Retirement readiness and rollover services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)


Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.


You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Customer Service Registrar like you to be a part of our team.

Job Summary and Qualifications

The Registrar is responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. Learn more about a day in the life of a Registrar:

https://www.youtube.com/watch?v=zlHpzS5dpbE

What you will do in this role:

  • Interview patients at workstation or at bedside to obtain all necessary account information.
  • Provide exemplary Customer Service. Understand/explain policies regarding services, pricing, insurance billing, and payment of account.
  • Verify all insurance and obtain pre-certification/authorization.
  • Process patient charts according to paperwork flow needs and established productivity standards.
  • Meet/exceed performance expectations and complete work within the required timeframe.

What qualifications you will need:

  • 1 year of related experience required.
  • Demonstrates proficiency in Microsoft Office applications and others as required
  • This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Parallonprovides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Registrar PRN opening. We review all applications. Qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

PAR-AFHP

This position is incentive eligible.



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