Love to help others? Enjoy interacting with people? We're hiring for a part-time/full time Customer Service / Laundry Attendant at our Laundromat!

As a Customer Service / Laundry Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process.

Customer Service / Laundry Attendant Responsibilities:

• Greet our English and Spanish speaking customers and guests. Being bilingual is preferred, but not required.
• Become a laundromat expert who is able to troubleshoot any issues with our machines
• Sell laundry supplies and cover the front desk to keep our laundromat clean and welcoming
• Wash, dry, and fold laundry according to our process.
• Care for our customer's items as if they were your own
• Cleaning as needed
• Check in and organize laundry bags.
• Sort and prepare laundry for the wash, dry, fold process.
• Spot treat items that need special attention.
• Transport laundry from washers to dryers.
• Fold, pack, and prepare orders for pick up or delivery.
• Maintain accurate records of customer specifications & items laundered throughout the cleaning process.
• Care for our customer's items as if they were your own

What you'll get as a Customer Service / Laundry Attendant

• This role starts at $12 per hour
• $150 Sign On Bonus after 30 worked shifts
• 401(k)eligible after 1 year
• Full and part-time positions available in Charlotte,NC
• Both shifts (7am- 2 pm ,2 pm -10 pm)
• Weekday and weekend shifts available
• You'll work from the best Laundromat facility in the city. We have a new, clean, modern laundromat that is temperature controlled.
• Weekly pay every Friday

Job Requirements of a Customer Service / Laundry Attendant

• Previous customer-facing customer service experience required
• Bilingual in English & Spanish preferred, but not required
• Prior experience working in a laundromat is a plus
• Positive attitude and ability to problem solve
• Ability to stand for 8 hour shift

Aum cleanrs,LLC is an equal opportunity employer. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.

Aum cleanrs,LLC is an independently owned and operated franchisee of LaundroLab, LLC. LaundroLab, LLC shall have no authority over hiring or firing decisions of any specific employee and any employment agreement is specifically between the employee and Aum cleanrs,LLC

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Benefits:

• 401(k)
• Employee assistance program

Schedule:

• Day shift
• Evening Shift
• Weeken Availibiblty

Supplemental Pay:

• Signing bonus

Application Question(s):

• Are you comfortable with a pay rate of $12 per hour?
• Are you able to communicate in English and Spanish? (Preferred, but not required).
• Do you have reliable transportation to our facility located at 3118 Milton Rd. Suite E
• Are you available to work second shift, 2 pm - 10 pm?
• Are you available to work weekends?
• Are you available to work weekends?

Experience:

• customer-facing: 1 year (Preferred)

Work Location: One location

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Employee assistance program

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• No weekends
• Weekend availability
• Weekends only

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Charlotte, NC 28215: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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