Clinic Scheduler Job at Cone Health
Overview:
Talent Pool: Administrative & Clerical Responsibilities:
Qualifications:
EXPERIENCE:
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Greets, instructs and directs patients and visitors. Answers telephone, screens calls, takes messages, and makes appointments. Serves as a liaison between patients and medical staff.
Talent Pool: Administrative & Clerical
Mail new patient packets and send letters and document "no shows" in a timely manner. Follow "no show" policy. Call new patients the day before their scheduled appointment.
-
Answer incoming calls and schedule appointments accordingly, while providing excellent customer service -
Determine the acuity of each call and transfer calls appropriately for patients that are not calling for appointments
-
Distribute and file/scan dictation/correspondence - monitor and distribute faxes and assist clinical staff with any clerical duties (filing, faxing, or copying)
-
Monitor PhoneTree call reports each day to ensure patient's were reminded of their appointments. Cancel appointments in the computer system that were marked as cancel by the patient through Phone Tree, and call them to reschedule.
-
Moving/rescheduling provider office times as needed (i.e. emergencies, vacations, etc.) in computer system through the provider's template
-
-
Answer incoming calls and schedule appointments accordingly, while providing excellent customer service -
Determine the acuity of each call and transfer calls appropriately for patients that are not calling for appointments
-
Distribute and file/scan dictation/correspondence - monitor and distribute faxes and assist clinical staff with any clerical duties (filing, faxing, or copying)
-
Monitor PhoneTree call reports each day to ensure patient's were reminded of their appointments. Cancel appointments in the computer system that were marked as cancel by the patient through Phone Tree, and call them to reschedule.
-
Moving/rescheduling provider office times as needed (i.e. emergencies, vacations, etc.) in computer system through the provider's template
-
EDUCATION:
High School Diploma or equivalent, Required
EXPERIENCE:
1 year, Preferred
1 year experience in a medical office setting preferred.
1 year experience in a medical office setting preferred.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
PREFERRED
PREFERRED
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.