Case Aide (SSA 2)

The Family Case Aide, is responsible to the County Casework Manager and works in close contact with Caseworkers regarding daily assignment of activities. The Case Aide will perform activities on behalf and in support of the Caseworker including but not limited to maintaining case records, preparing client related documents and transporting clients.

The Case Aide is responsible for, but not limited to, the flowing duties:

· Assist the Case Managers in providing services to families whose members are receiving mental health, intellectual disability, drug and alcohol, and/or child welfare services.

· Assist in the maintenance of the case record. This will include filing, assuring that case records meet all Federal, State and Agency regulations/requirements, and providing feedback to the worker on record status.

· Assist families/clients in completing necessary paperwork to access services (i.e. Maternal Health, ChiPs Applications, CAO paperwork, liability studies).

· Collect and report the statistical data concerning individuals/families on assigned cases according to Agency protocol requests or requirements.

· Transports and supervises visits with children in out of home placements with their parents.

· Assist families in getting housing, Blue Chip forms, MA Forms, Social Security, EMTA, referrals for various programs and consents signed. Assist clients who request it in completing necessary forms and/or transport to SS office if necessary.

· Assist in obtaining birth certificates and Social Security Cards

· Complete interstate paperwork for placement of children in our custody in other states.

· Assist Caseworker with double teaming a home visit or transport/removing children and placing them in Foster Care.

· Assist families/children with arranging various appointments (eye, dental, and medical) and/or transporting them there.

· Assist Caseworker in scheduling appointments for home/office visits (locate clients, obtain correct address/directions)

· Assist in obtaining any records needed; i.e. school, medical.

· Make extra home visits for caseworker; especially in moderate to high risk cases.

· Assist with Holiday donations/deliveries to families as needed.

· Assist all units with audits.

· Demonstrate proficiency and safety in the operation of office equipment.

· Demonstrate tact, diplomacy, and professionalism in relationship to duties as a Case Aide.

· Attend required training to develop program knowledge and skills.

· Assist Caseworkers with monthly loop visits.

· Manage the fleet of County Cars.

· Assist with getting updated pictures of children.

· Assist Supervisors with end of the month reports; run on-call, closures and intake reports monthly.

· Filing, shredding; routinely.

· Initialize paperwork for adoptions.

· Audit adoption file to be sealed.

· Assist with taking intakes/CAFs when in the office.

· Any other duties as assigned.

HIPAA Access Level:

Professional – Individuals with this access level shall have access to the records in their department of clients/consumers with whom the professional has a current relationship, or for whom a professional consultation has been requested. Access to the entire department record by these individuals has been determined to be critical to the continuity of the clients/consumer’s care as well as essential to diagnosis, treatment selection, and the health and safety of the client and others.

Job Type: Full-time

Pay: $13.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Wellsboro, PA 16901: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Social work: 2 years (Preferred)

Work Location: One location

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