Applicants must upload a cover letter and resume.

SUMMARY DESCRIPTION

The Workforce Professional is responsible for assisting Workforce Center customers in identifying the most appropriate tools and resources available within the local workforce development system that match customers’ employment related needs; Workforce Center customers include employers and job seekers. The Workforce Professional will assist in developing appropriate plans of action to lead to employment or referral to other appropriate services such and education and training. The Workforce Professional will work with the partner agencies operating in the Local Area IV Workforce Centers to accomplish a seamless and integrated service delivery model.

PRIMARY DUTIES AND RESPONSIBILITIES

Participate in all aspects of Career Center operations, including the following:

• Generic Job Seeker Services
• Greet all customers entering the Workforce Center in a prompt and professional manner
• Conduct an initial assessment with customers
• Assist customers with KANSASWORKS registration
• Referrals to partner and community agencies as appropriate
• Review and prescreen employer applications completed by job seekers
• Determine suitability and eligibility for workforce development programs
• One-on-one job search coaching
• Assist job seekers with skill assessments
• Provide guidance on educational opportunities
• Maintain records and process requests for funding
• Facilitate workshops
• Provide case management services in accordance with policies, procedures, and forms of the Workforce Alliance of South Central Kansas
• Document customer contact and activity through case notes in KANSASWORKS and other electronic systems
• Maintain contact with program customers, track customer progress, track customer performance outcomes
• Maintain electronic and paper customer files

MINIMUM REQUIRED SKILLS AND EXPERIENCE

• Baccalaureate degree
• Experience in administering workforce development programs or case management
• Proficient in Microsoft Office programs—Word, Excel, PowerPoint, Publisher
• Strong written and oral communication skills
• Strong customer service skills
• Ability to work as part of a team
• Ability to manage multiple tasks simultaneously
• Ability to develop and maintain professional working relationships with management, co-workers, partners, and the general public.

PREFERRED SKILLS AND EXPERIENCE:

• Knowledge of workforce development programs
• Kansas WORKReady! Certificate
• Bi-lingual

Workforce Alliance of South Central Kansas provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Disability accommodations
• Inclusive of minority and disadvantaged groups
• LGBTQ+ friendly workplace
• Age-inclusive
• Paid time off

Job Type: Full-time

Pay: $16.50 - $22.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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