POSITION SUMMARY:

Under general supervision of the Recreation Facility Manager, performs a wide range of difficult-to-complex administrative activities related to facility departments including human resource management, cash management, Point of Sale system management and direct oversight of the Reception Department including staffing and personnel operations. Uses considerable independent judgment within the framework of established policies and objectives in decisions that influence department operations. Participates in the development and implementation of Reception objectives, policies and procedures; directs and ensures proper coordination of all administrative duties.

ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following):

• Oversees cash management procedures, reconciliation and deposits to local bank
• Develops and implements Reception organizational, service plan and policies and procedures
• Maintains personnel and business document filing system
• Assists with interviews, hiring and training subordinates on all aspects of department functions
• Plans and prepares work schedules and assigns specific duties
• Coordinates leave requests, payroll and disciplinary action with personnel
• Prepares requisitions for equipment, supplies and documents
• Implements and oversees InfoGenesis and EATEC software and policies and procedures
• Maintains pop vending machine inventory and oversees cash collection and deposits
• Assists with reconciliation, bad debt, outstanding debt and default collections
• Assists with accounts payable invoicing and payments for facility
• Assists with division-wide team member training, appraisals, certifications and on-boarding
• Coordinates facility inventory and fixed asset inventory
• Coordinates facility policies and procedures, including updating and distribution
• Coordinates submission of department staff schedules, updates and distribution
• Assists with development and implementation of department strategic plan
• Prepares department reports and assists with compilation of reports for facility
• Provides input for department budget and monitors expenses
• Prepares and posts facility signage for closures, notices, etc.
• Provides office support for facility departments as needed
• Prepares and delivers formal presentations before various audiences

ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)

• Works in other areas of the facility as needed.
• All other job-related duties as assigned.

CONTACTS:

Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, customers and outside vendors/service providers.

PHYSICAL REQUIREMENTS:

Position medium with lifting of 50 pounds maximum, with frequent lifting/carrying up to 25 pounds. Physical factors include constant use of hearing, near/midrange/far vision and typing. Frequent sitting and use of hearing, near/midrange/far vision, depth perception, color/field of vision, driving and typing. Occasional standing and walking, climbing, stooping, kneeling, reaching, carrying, lifting, pushing, pulling, bending, use of smell and manual handling. Working conditions include occasional exposure to weather, extreme heat/cold, wet/humidity, noise, vibration and air quality. Potential hazards include constant client contact and computer use. Occasional exposure to moving mechanical parts, chemicals, insecticides/pesticides, infectious exposure and needles/syringes.

REQUIREMENTS:

Education: High School diploma or equivalent required. Associate Degree or three years demonstrated ability in related work experience may be considered in lieu of degree. Degrees preferred: Business Administration, Business Management, Office Administration, Recreation Management or Accounting.

Experience: Minimum of three years' experience in office management, project management, or related field required. Minimum of one-year supervisory experience required in addition to above stated degree requirement.

Certification/License: First Aid and CPR Certification required within 90 days of hire, training will be provided. Will be required to undergo and successfully pass a background check. Must maintain a good moral character standing. Will be required to complete and pass pre-employment drug testing. Must have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must comply with annual driver's license review and insurability standards with the Sault Tribe Insurance Department.

Knowledge, Skills and Abilities: Knowledge of customer service practices required. Knowledge of First Aid and CPR procedures preferred. Knowledge of retail inventory management preferred. Knowledge of Point of Sale system preferred. Working knowledge of tribal procurement process, policies and procedures preferred. Working knowledge of accounting and payroll software preferred. Knowledge of effective human resource management practices required. Excellent listening and communication skills required. Must possess interpersonal skills necessary to develop rapport to promote individuals required. Multi-tasking and prioritizing skills required. Must be able to work independently and without direct supervision. Must be able to operate a personal computer efficiently. Ability to perform acceptable customer service and professionalism standards without direct supervision. Ability to organize and coordinate multiple, complex and detailed projects. Ability to effectively hire, train, evaluate and supervise employees. Ability to analyze situations carefully and adopt effective courses of action. Must be able to work evenings, weekends and some holidays. Ability to respond to difficult and stressful situations in efficient, effective and positive manner. Must be able to promote good public relations in a cooperative, productive working environment. Ability to drive daily to and from local bank. Native American preferred.