• Lead, coach and develop branch management team to drive branch goal attainment and ensure high quality service to members through successful implementation of our consultative, needs based selling approach.
  
• Conduct business development activities in the branch market. Utilize various techniques including planned and unplanned calling, attending community functions and events of other local businesses to build relationships and create HVCU brand awareness in the community.
  
• Monitor branch goals and objectives daily. Meet weekly with branch management team to discuss current sales coaching and development activities and develop tactics to increase branch results. Provide weekly results report to Regional Branch AVP.
  
• Create an environment of accountability. Set clear expectations, goals and objectives to drive results and provide consistent coaching and development to branch staff.
  
• Ensure branch staff is trained on processes and product knowledge, cross selling credit union products and services, automated transaction services, marketing programs, and referring members to branch business partners for expert advice.
  
• Meet at least monthly with direct report and semi-annually with all branch staff to obtain employee feedback and provide performance feedback and career-pathing to branch employees. Complete annual performance evaluation for Assistant Branch Manager.
  
• Support marketing programs to drive branch growth.
  
• Oversee all aspects of branch operations including completion of branch audits and security checks, and regulatory compliance.
  
• Responsible for branch profitability and efficiency. Identify opportunities to enhance revenue and improve service to members by eliminating waste and reducing expenses with efficient processes and high quality output. Create the branch budget and monitor expenditures and variances.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience Business Administration required
• NYS Notary Public license achieved within 12 months of obtaining position required
• Valid Driver's License required
• Minimum 3 Years Supervisory or leadership experience in a financial institution or retail environment experience required
• Minimum 1 Year Sales and customer service experience in a financial institution or retail environment experience required

If you are interested in a rewarding career in financial services, HVCU is looking to hire motivated, high-performers to work for a socially-conscious company with an award-winning benefits package. Consistently named one of the Best Companies to work for in New York, Hudson Valley Credit Union is a community chartered financial institution serving members in 12 counties along the Hudson River from the Lower Hudson River Valley north to the Capital Region.

We offer care for our employee family and are deeply rooted within our local communities. With our co-workers’ support, valued benefits, continuous training, professional development and growth, we are motivated, high performers who excel and grow here every day. We are passionate about improving our member’s financial well-being and thrive on delivering exceptional member service. Come join us in our mission to create successful futures for members, employees, and communities, one relationship at a time.

• Medical, Dental, and Vision coverage
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO) and paid holidays
• Flexible Spending Account (medical & dependent care)
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program
• Wellness Activity Reimbursements
• Educational Assistance Program
• Professional Development Programs
• Discounted Loan Rates & Fees