Summary

As a Benefits Coordinator, you will report to the Benefits Manager and assist with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short and long-term disability, other supplemental benefits and the 401(k) plan.

Essential Duties and Responsibilities include the following:

• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information via EDI feeds.
• Runs and monitors audit trail reports to complete benefits class changes in the HRIS.
• Approves benefit elections within the HRIS.
• Monitors and fulfills pending alerts within HRIS including, but not limited to overage dependents, eligible not yet enrolled employees, elections pending EOI/elections pending no EOI and COBRA eligibility.
• Monitors ACA compliance tracking tool within HRIS and maintains compliance relating to offers of coverage.
• Performs quality checks of benefits-related data.
• Maintains ownership and attentively monitors benefits inbox daily to resolve employee questions.
• Processes qualifying life events and special enrollments.
• Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability, and FMLA.
• Effectively interprets FMLA and ADA implications as they relate to leaves of absence/disabilities.
• Processes monthly vendor bill payments, as well as complete monthly bill reconciliation.
• Assists with the open enrollment process.
• Creates and maintains benefits-related SOPs.
• Seeks guidance from Benefits Manager and other HR Leaders as appropriate.
• Assists the Human Resources department with special projects as appropriate.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Attention to detail – Strives to make few errors on redundant tasks.
• Technical Skills - Strives to continuously build knowledge and skills.
• Customer Service - Responds promptly to customer needs.
• Interpersonal Skills - Maintains confidentiality.
• Oral Communication - Responds eloquently and without hesitations to questions; participates in meetings appropriately.
• Written Communication - Presents written information clearly with syntax.
• Teamwork - Balances team and individual responsibilities; contributes to building a positive team spirit.
• Quality Management - Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; displays orientation to profitability.
• Cost Consciousness - Works within approved budget; develops and implements cost-saving measures; contributes to profits and revenue; conserves organizational resources.
• Diversity - Promotes a harassment-free environment.
• Ethics - Keeps commitments; works with integrity and ethics; upholds organizational values.
• Organizational Support - Follows policies and procedures.
• Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions.
• Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
• Professionalism - Reacts well under pressure; accepts responsibility for own actions; follows through on commitments.
• Quality - Monitors own work to ensure quality.
• Adaptability - Changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Dependability - Keeps commitments; commits to long hours of work when necessary to reach goals.

Education and/or Experience Bachelor’s degree in business or related area preferred. Minimum of (1) year experience in HR preferred.

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Microsoft Office products- Word, PowerPoint. Advanced knowledge in Excel.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms and talk or hear. The employee may be required to occasionally lift, push, or pull up to 50 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate. The employee may be exposed to infectious or contagious diseases and a variety of electromechanical hazards. The employee may also handle emergency and/or crisis situations.

The above job description is intended to describe the general nature and level of work being performed in the described position. This document is not intended to be an exhaustive list of all position duties and skills required of the individual classified in this position.