Ballpark Operations Manager Job at Minot Hot Tots
Who We Are
Bareknuckle Baseball oversees two teams in the Northwoods League (NWL); the Bismarck Larks in Bismarck, North Dakota and a new expansion team in Minot, North Dakota, the Minot Hot Tots, set to begin play in 2023.
The NWL is the largest organized baseball league in the world with 22 teams, drawing more fans than any league of its kind. The NWL provides top college players from North America and beyond a summer collegiate baseball experience. More than 290 Northwoods League players have advanced to Major League Baseball in the NWL’s 29-year history.
The Bismarck Larks joined the league in 2017 and became the first team in NWL history to win NWL Organization of the Year in back-to-back seasons (2017 & 2018). The Larks sold out 27 of 36 home games in 2017 (75%) and continued their success in 2018 selling out 30 of 36 home games with an average overall attendance of more than 68,000 fans.
In 2020, the Larks became the first sports team in the country to play safely with fans in the stands during the COVID-19 pandemic. In 2021, the Larks sold out 92% of every ticket and were named one of the top 30 employers in sports by Front Office Sports in the company of the Denver Broncos and Savannah Bananas.
The Minot Hot Tots will join the NWL in 2023. The Minot Hot Tots are looking for dedicated, driven and enthusiastic individuals to join the Minot Hot Tots front office team. Individuals will have the opportunity to help start and build a team while receiving hands-on experience in the sports, event and entertainment industry.
Who We’re Looking For
The Minot Hot Tots are looking for a Ballpark Operations Manager in Minot, North Dakota to lead, support and grow our ballpark operations team. We’re looking for a passionate, talented and positive person who strives for excellence, happiness and inspires the same in others.
The Position
As the Ballpark Operations Manager, you will be responsible for the oversight and management of all ballpark and team operations which includes but is not limited to: food and beverage, player personnel, game day staff, merchandise and event and sponsor promotions. You’ll work closely with all internal departments to manage and track budgets, processes, and other operational logistics.
Roles and Responsibilities
- Oversee and maintain inventory and stadium set-up
- Oversee and maintain vendor relationships for operational and promotional needs
- Oversee all food and beverage operations including but limited to menu planning, product ordering and receiving, inventory, equipment, etc.
- Oversee hiring, scheduling and relationship management of game day staff
- Establish and maintain a clean line of communication with internal departments to ensure the most successful operations strategies and execution of ballpark operations and events
- Assist with merchandise sales and inventory management
- Serve as operational event lead for all game-day and non-game day events
- Coordinate menus, pricing and work with vendors and partners to establish food and beverage offerings
- Ensure ballpark food operations both internally and externally are ready for games and other ballpark events
- Assist with day-to-day maintenance of the ballpark and equipment including but not limited to repairs, moving items, organization of equipment and goods, cleaning etc.
- Increase operational efficiencies through technology, systems and processes
- Oversee merchandise including but not limited to ordering, receiving and inventory
- Be knowledgeable and proficient in point of sale procedures and training service staff
- Ensure compliance of all safety and sanitary standards
- Oversee and manage team of seasonal operation interns
- Assist with Funatix Event operations
- Execute game day responsibilities
- Represent the team at various networking events and participate in other outside, community events, as defined by the team
- Provide best in-class customer service
- Work all home games and ballpark/outside events
- Other duties as assigned
Knowledge, Skills and Abilities
Do you want to be a superstar in the sports business? That’s the first qualification. If you answered yes, then answer two more questions: 1) do you have a strong work ethic, and 2) do you have a desire to learn and excel?
- Strong written and verbal communication skills
- Strong organizational and time management skills
- Strong attention to detail
- Strong problem solving, analytic skills and efficiency
- Ability to meet deadlines, prioritize and think strategically
- Ability to handle multiple tasks and work in a fast-paced environment
- Proficient in Microsoft Excel and Google Sheets
- Ability to make an impact, is inspired to perform well to help contribute to the success of a project or the team
- Excellent relationship building skills
- Demonstrate strong leadership skills
- Enthusiastic team player, shows enjoyment and interest in working collaboratively
- Self-motivated and ability to take initiative
- Ability to work weekends, nights and holidays as determined by events or requirements
- Ability to work extended hours upwards of 14 hours
- Ability to lift 50 lbs and stand for extended periods of time
- Uphold our core values: Best, Uplift, Nerve, Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best experience in sports. It is important that the person in the position commits themselves to these core values.
- Uphold our service vision: Happy People Making People Happy. We want people who love what they do, who find joy in making others laugh or smile, who want to use fun and happiness to make a difference in the lives of coworkers, clients and fans.
Benefits & Compensation
- Annual salary
- Health benefits
- Unlimited PTO Requests*
- Social and Group Outings
- Merchandise Discounts
Anticipated Start Date
Tuesday, January 3, 2023
Vacation days are awarded at the discretion of the General Manager with no maximum number of days allowed per calendar year. All vacation requests are to be received at least two weeks prior to needed time off. Vacation time is discouraged from April 1- September 1 due to in-season responsibilities. In the case of illness please provide notice to the General Manager as early as able.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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