Qualifications:
- Strong experience in debugging, problem solving, and diagnosing issues across multiple applications stacks running in AWS.
- General knowledge of the development lifecycle from build to deploy and the tooling involved
- Be at ease working with a variety of log data coming from different sources
- The ability to clearly express support resolutions in writing as well as contributing to written clear and concise written discussions
- Ability to contribute to and write documentation
- Process thinking - Experience working off Runbooks and contribute with process steps
- Experience working in a tier-1 / tier-2 support
- Ability to train more junior support engineers
- What technical skills will successful candidates possess?
- Strong knowledge/understanding of Kubernetes and ability to troubleshoot Kubernetes deployment issues.
- Knowledge of Helm and Helm charts
- Understanding of AWS: IAM, S3, SQS/SNS, EKS, ECS
- Debugging, problem solving, and diagnosing issues across multiple applications stacks running in AWS
- Should be at ease to login to CLI’s to gather data and debug problems with tooling such as Splunk, DataDog and AWS Console
- General understanding of development environments around CI/CD
Job Types: Full-time, Contract
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Bachelor's (Preferred)
Experience:
- Kubernetes: 4 years (Preferred)
- AWS: 4 years (Preferred)
Work Location: Remote
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