2780 Lakeville Rd., Avon, NY 14414

AUTOMOTIVE SERVICE WRITER

Competitive Pay + Great Benefits!
We Offer Paid Training!

Bob Johnson 390 Chevrolet is HIRING NOW for motivated Service Writer. This is an excellent entry-level opportunity into the lucrative and rewarding automotive industry and to join one of the top dealerships in the Avon/Rochester area!

Enjoy working in our state-of-the-art facility! Our team enjoys training programs, a fantastic culture, and opportunities for advancement, as we're invested in helping you grow both personally and professionally. Apply online today!

We Provide Excellent Benefits:

• 
  Up to $60K PLUS commission!
• Performance Bonuses based on high Customer Service Index (CSI)
• Full-time Position – Monday through Friday
• Paid Training
• Medical, Dental & Vision Insurance
• Paid Vacation, Holidays & Sick time
• 401(k) Retirement Plan
• Team Environment
  

Responsibilities – Service Writer:

• Generate estimates, suggest services and advise of any current promotional products/services
• Advise customers on the routine care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
• Communicate to the customer on targeted completion time
• Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
• Document repair and maintenance changes on repair order
• Resolve customer complaints and questions
• Establish and maintain strong positive working relationships with customers to encourage repeat and referral business
• Help maintain Customer Service Index (CSI) ratings as set by dealership service manager
  

Qualifications/Requirements – Service Writer:

• 
  Minimum high school diploma or GED equivalent
• Excellent customer service skills
• Strong written and communication skills
• Consistent and stable work history
• Valid driver’s license and clean driving record
• Professional appearance and work ethic
• Great organizational skills
• Please upload your resume. Completing the assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.
  

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.