Assistant to the Associate Vice President for Technology Services Job at Piedmont Virginia Community College
Piedmont Virginia Community College Albemarle County, VA
$40,000 - $45,000 a year
Title: Assistant to the Associate Vice President for Technology Services
Agency: Piedmont Virginia Community College
Location: Albemarle - 003
FLSA: Non-Exempt
Hiring Range: $40,000 to $45,000
Full Time or Part Time: Full Time
Additional Detail
Job Description:
Piedmont Virginia Community College (PVCC) is a nonresidential two-year institution of higher education that serves Central Virginia – principally residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa and Nelson. Our scenic campus is located in Albemarle County, Virginia. We are one of 23 community colleges in Virginia that comprise the Virginia Community College System (VCCS).
Job Description:
Job Description:
Technology Services provides technology support to the students, faculty, and staff at the college, to ensure innovative technology is readily available and functional, enabling the college to provide a positive, caring, and dynamic learning environment that promotes student success and community vitality.
As an essential member of the Technology Services team this role provides support of daily IT operations to best support the college’s students, faculty, and staff. In support of this mission, this position provides direct administrative support to the Associate Vice President for Technology Services.
Responsibilities:
Reporting to Associate Vice President for Technology Services, the administrative assistant provides administrative, fiscal, and daily operational support for the Technology Services division at PVCC.
Duties include college-wide technology quoting, purchasing, tracking, receiving, reconciliation, coordination of equipment disposition, and vendor management. This includes ordering and maintaining technology Services office supplies, materials, and equipment.
Additionally, this position serves in the following capacities:
- Provides administrative support to maintain emergency contact information, Technology Services Teams site, web presence, and Technology Services data repositories.
- Budget Reconciliation responsibilities including, as a college P-Card holder.
- Supports the equipment inventory and reconciliation of college-wide technology resources, including fixed assets. This includes support related to the college Tech Spend plan, and ETF purchasing/documentation.
- Manages required documentation such as the maintenance of the Continuity of Operations Plan (COOP), Summary of Systems, Business Impact analysis, ARMICS surveys, audits, and various reporting requirements.
- Supports various college and VCCS level committees & workgroups including scheduling meetings and curating the documentation for the PVCC Technology Governance Committee.
- Supports and coordinates efforts related to AVP/CIO’s presence on the VCCS Technology Council as well as any additional committees or workgroups including the AVP/CIO.
- As a web content editor for the Technology Services division, this role also helps to support web accessibility compliance, college wide.
- Creates documentation, training, and communications as needed.
- Receives, screens, and distributes mail, phone, and other communications within the Technology Services division, as appropriate.
- Serve as a coordinator and/or manage various PVCC/VCCS technology projects, as appropriate.
- As a member of the Technology Services team, this position may directly support technology requests, including providing helpdesk support.
Minimum Qualifications:
- Demonstrated experience providing high-quality Customer Service.
- Demonstrated experience in the use of computing devices (Laptops, tablets, cell phones, etc.).
- Demonstrated experience managing multiple tasks/projects with competing deadlines.
- Ability to provide direct, administrative support.
- Ability to determine needs and initiate projects or tasks.
- Ability to learn and implement new technology solutions.
- Demonstrated competency in business software applications (Microsoft Office, Word, Excel, PowerPoint, Outlook, Adobe Acrobat Pro, Zoom, MS Teams).
- Strong written and verbal communication skills.
- Ability to work both independently, as well as part of a larger team.
- Ability to gather information, conduct research and prepare reports.
- Ability to take and record meeting notes and minutes.
- Ability to plan and coordinate functions, meetings, events, and projects including resource allocations and room reservations.
- Knowledge of general terminology of finance, budget, and accounting concepts.
- Strong analytical, planning, and organizational skills.
- Ability to process and maintain confidentiality of sensitive information.
- Ability to make decisions with sound judgment, based on expertise and experience.
- Ability to ensure compliance with all necessary rules, regulations, standards and laws.
- Ability to evaluate, recommend, learn, and implement new technology solutions.
- Ability to develop technical standards, project documentation, and policies.
- Associate degree in Administrative Support, Accounting, Business, Computer Science, Information Technology, Management, or closely-related field or equivalent combination of relevant education, training and experience.
Preferred Qualifications:
- Demonstrated experience utilizing IT ticketing systems.
- Demonstrated experience working with vendors/service providers.
- Demonstrated experience working in a higher education environment.
- Knowledge of the eVA purchasing system, as well as State procurement guidelines and regulations.
- Knowledge of State regulations pertaining to travel and reimbursements.
- Basic knowledge of Various OS’s including Windows 10/11, MacOS, and/or iOS.
- Bachelor’s degree in Administrative Support, Accounting, Business, Computer Science, Information Technology, Management, or closely-related field or equivalent combination of relevant education, training and experience.
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