We welcome applications from professionals in the hospitality, retail, restaurant, and construction industries.

Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region.

The Humphrey Management portfolio is comprised of multi-family, senior, conventional, and affordable communities. Founded in 1983, the firm manages over 75 communities and employs over 320 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home.

Humphrey Management achieved the Baltimore Sun's Top Workplace designation for the past seven years and provides a dynamic and challenging environment for our diverse workforce.

The essential functions of the Administrative Assistant are as follows:

• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc.
• Models Mission and Foundations and Service Commitments and Fair Housing laws.
• Demonstrates good communication skills with residents, community, agencies, visitors, and staff. Provides excellent customer service.
• Effectively answers incoming calls via telephone and email.
• Follows and explains community policies and procedures to customers.
• Conducts follow-up resident calls to assure customer satisfaction.
• Follows up on outstanding resident issues and concerns.
• Maintains accurate record in Property Manager of requests and responses.
• Orders routine supplies and special orders in consultation with the Community Manager.

Qualifications

High school diploma required. Business courses or associates degree preferred. Knowledge of general maintenance duties and skills required. Prior related administrative experience required. Attention to detail and the ability to prioritize multiple demands necessary. Willingness to be an active team player, respond to multiple interruptions and meeting critical deadlines required. Proficiency with Microsoft Office Suite preferred.