As a member of the Admin Support Team, you will work to support the administrative needs of the organization with a focus on the training, flight, and maintenance departments. You will be responsible for performing administrative duties at a professional level and work closely with the Training and Maintenance Departments and the Chief Pilots Office.

The private aviation industry is growing. With over 30 years of operational expertise, Red Wing Aviation (RWA) is one of the largest North American private aviation operators.

We have an aggressive growth plan – expanding the fleet and adding talented employees across the organization, spanning all aircraft categories and aviation services across North America and worldwide.

Position Type/Expected Hours of Work:
This is a full-time position, and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. with flexibility to be available outside of standard business hours. Position is located at RWA headquarters in Bay City, WI.

Admin Support Staff Responsibilities:

• Support the administrative needs of the Training and Maintenance Departments and Chief Pilots Office.
• Order/schedule office supplies/repairs

• Copier paper, printer ink, and office supplies, furniture etc.
• Pest control, deep cleaning of office building
• Company-wide celebrations, donations

General admin functions

• Manage various schedules and logistics
• Schedule meetings, draft meeting minutes
• Manage documents – airplanes, land, cars, building, etc.
• Airplane registration
• Manage car insurance for crew cars

Ground School support

• Arrange ground school hotel rooms and transportation
• New hire welcome email with flights, lodging, contact information
• Support flight personnel with ground school classroom/courseware setup
• Verify on-boarding federal & state documentation and ensure proper documentation is accurately completed & tracked
• Confirm and track currency of following new pilot documents: First Class Medical, pilots license, passport, driver’s license, and any change of information
• Organize/arrange and track new hire pilot requirements – such as NATA background check, NDR
• Manage incoming/outgoing PRIA documentation & company compliance, while working closely with company personnel for accuracy
• Uniform orders/deductions
• Act as primary communication for training department regarding pilot support/questions
• Support implementation of Centrik scheduling/workflow/data tracking tool
• Interface with clients as point of contact and face of company which includes and is not limited to helping clients with logistical support & lodging, scheduling issues
• Special project support

Admin Support Staff Qualifications:

• High School diploma or equivalent
• Customer service experience
• Office environment experience
• Knowledge of scheduling, logistics
• Excellent Computer and technology skills
• Ability to multi-task, work independently and as part of a team
• Strong work ethic with ability to self-direct
• Strong customer service skills
• Excellent oral and written communication skills
• Effective time management skills
• Ability to maintain a high level of confidentiality

Additional Eligibility Qualifications:

• Have and maintain a valid Driver’s License.
• Completion of pre-employment drug screen and background check
• Authorized to work in the United States

Benefits:

• Medical, Dental, Vision
• 401K with Company Match
• PTO
• Employee Assistance Program
• Training, opportunity for advancement

At Red Wing we are committed to our core values. We are an equal opportunity employer committed to diversity and inclusion.

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Bay City, WI: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Required)
• Administrative Assistants & Receptionists: 3 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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