Yardi Systems Support Manager Job at Madison Capital Group

Madison Capital Group Remote

  • Complete onboarding of all new residential properties into Yardi Voyager and RentCafe
  • Work directly with operations, accounting, and property management departments to research, create, modify, and maintain company workflows and procedures in Yardi
  • Take on the critical role of supporting all users and stakeholders within the Yardi system
  • Maintain the integrity of Yardi Voyager and its various modules by administering upgrades, updates, backups, resiliency, and security initiatives
  • Research and implement new modules as needed
  • Ensure accuracy of data to/from Yardi and manage advanced integrations and APIs with 3rd party applications.
  • Create custom reports and data output in Yardi and assist the Asset Management, Finance, and Investor Relations Departments in meeting specific reporting requirements
  • Working with Finance, ensure automated internal controls are properly implemented within Yardi
  • Train internal staff and ensure proper utilization of Yardi by all outside vendors
  • Respond to helpdesk inquiries related to Yardi module errors or general Yardi questions/issues. Alert management of any irregularities or issues.
  • Work with Yardi support staff to troubleshoot and resolve user and system issues.
  • Perform system maintenance, including user creation and termination, updating user groups, assisting in maintenance of system menus, and testing for data integrity.
  • Maintain current user guides, process documentation, and maintenance schedules for Yardi.
  • Support integration of new properties into the company’s Yardi platform.
  • Provide training on existing and new Yardi modules to all users.
  • Participate in month-end reconciliation of property budgets related to Yardi reports/information as needed.

Requirements

  • 3 to 5 years of Yardi Administrator experience
  • Experience working with accounting and property management

Benefits

  • Health insurance
  • 401(k)
  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance



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