Closes: 12/30/22 - Spokane, WA - Full-time/Hourly

NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.

Summary:
Provide Housing and Essential Needs (HEN) services to persons deemed eligible for HEN services by the Department of Social and Health Services; and in accordance with the grant requirements funded by the City of Spokane. Provide case management services to eligible persons to develop and execute Housing Stability Plans and provide Essential Needs to persons deemed eligible. Work cooperatively with referral agencies and other community entities directly and indirectly to ensure desirable outcomes for HEN recipients. Must pass background check, fingerprint, and driver record check.

Education and/or Experience:
Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Essential Duties and Responsibilities include the following:

• Effectively assist participants in achieving housing stability.
• Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct needs assessment, working with participants to create individualized housing stability plans that include specific plans and specific goals, monitoring participants from the time of intake until they exit the program, and ensuring that participants obtain essential needs.
• Document participant eligibility for the program. Determine the participant's household needs and priorities. Gather and record information about the participant's, income, eligibility for public benefits, background, and supports, and living situation in order to identify and coordinate those services that will be most effective and acceptable to the participant in improving housing stability.
• Coordinate and/or provide essential needs for the participant to achieve and maintain stable housing.
• Coordinate activities and work collaboratively with community agencies proving services under the HEN program to ensure that Individual Housing Plans are achieved.
• Use informal community networks, as needed, to locate resources and make referrals as necessary in support of Individual Housing Plans.
• Participate in meetings, staffings, and other activities as directed to promote and review the effectiveness of Individual Housing Plans and overall case management efforts.
• Assist with the development and implementation of programs and services.
• Assist with screening of referrals for appropriate program and service options.
• Establish and maintain good working relationships with participants, referral agencies, and all team members.
• Follow up on participant progress, providing encouragement as needed.
• Ensure all paperwork and related activities are current, accurate, and in compliance. Includes case notes, and other documentation required by the program or Goodwill management.
• Provide services in accordance with Goodwill policies, CARF standards, and principles of safety.
• Assist in developing natural supports for participants.
• Assist participants in achieving the highest level of independent functioning while receiving services.
• Facilitate Person Centered Planning to determine vocational goals, recommend appropriate services to achieve goals, and oversee the program and goals agreed upon. Revise as necessary.
• Model appropriate work behaviors and interpersonal skills.
• Inform business, labor, and the general public about Goodwill services and available potential employees.
• Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.