Warrior Research Manager Job at Wounded Warrior Project
Great benefits. Competitive pay. We know these are some of the things people look for in a job.
But if you’re the kind of person who also cares about making an impact and serving our nation’s wounded warriors and their families, then you’re exactly the kind of person we’re looking for. When you join Wounded Warrior Project, you’re committing to making a difference. We make a commitment to you too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.
At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:
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A flexible hybrid work schedule (3 days in office, 2 days’ work from home)
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Full medical, dental and vision coverage for both teammates AND family members
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Competitive pay and performance incentives
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A fun, mission focused and collaborative team environment
A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.
The Wounded Warrior Project (WWP) Warrior Research Manager manages and leads the warrior research team in support of organizational priorities. This includes managing multiple simultaneous projects in the warrior research portfolio and leading research teammates. Management of this portfolio includes overseeing the elements (design, implementation, analysis, and publication and dissemination) of WWP’s Annual Warrior Survey- the largest, most comprehensive study of injured post-9/11 veterans.
DUTIES & RESPONSIBILITIES
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Manage the day-to-day implementation of warrior research strategy which influences how WWP identifies, develops, and implements WWP research priorities, publication and dissemination of research, and collaborative research efforts.
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Manage the warrior research teammates, mentoring them and developing their technical and soft skills and abilities. Provide guidance and support resources to ensure on-time project execution and achievement of expected performance standards.
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Build and maintain productive and collaborative business relationships with stakeholders across the organization and serve as trusted partner to the program teams. Ensure a warrior-centric philosophy is demonstrated throughout the team.
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Develop and execute annual operational plan, ensuring adequate reporting on progress of efforts and that research projects are executed within scope, on time, and within budget. This includes liaising with WWP procurement team, IT team, accounting services, and third-party vendors to ensure compliance with organization policies and completion of scoped contract work.
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Oversee routine reporting and analytics prepared by the warrior research team. Ensure rigor, accuracy, and consistency of analytic methods and data reporting. Perform quality assurance on the data and oversee quality control to ensure data, deliverables, processes, and output are accurate, logical, and high quality.
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Provides consultation to internal/external stakeholders and collaborators on warrior research portfolio, research methodology, and research strategy.
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Oversee all aspects of research data including collection, cleaning, analysis, and visualization of data ensuring that findings are accurate, relevant, and understandable/ accessible to stakeholders.
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Coordinate publication and dissemination at scale, e.g., via meetings, print and digital materials, for a variety of audiences. Inform business decisions and communicate research clearly. Collaborate with marketing, communications, and program leadership as needed.
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Serve as liaison between leadership and warrior research and understand and explain organizational priorities and direction and translate into actions and processes to support goals attainment.
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Identify and recommend opportunities for strategies, tactics, and tools to generate efficiency and consistency among the warrior research team.
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Foster a collaborative and cohesive internal research team who works together to meet organizational objectives and share learnings and best practices.
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Other related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
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Strong project management skills including liaising with technical and non-technical collaborators and partners.
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Strong organizational and time management skills. Demonstrated ability to adapt to changing priorities and meet deadlines and deliverables under tight time constraints.
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Ability to coordinate multiple complex projects as a part of an interdisciplinary team.
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Ability to identify ‘quick wins’ opportunities to support WWP decision making and strategy development. Demonstrated ability to anticipate questions and areas of concern and provide solid responses for leadership.
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Demonstrated ability to interact with stakeholders and obtain pertinent information by asking critical questions. Strong listening skills. Well-developed interpersonal skills to effectively interact and communicate with diverse individuals.
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Demonstrated relationship-building skills to build effective working relationships. Demonstrated ability to demonstrate a warrior-centric philosophy and to cultivate this mentality across the warrior research team.
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Strong written and verbal communication skills. Demonstrated ability to effectively communicate with stakeholders, ask critical questions, and obtain pertinent information and details. Demonstrated ability to effectively interpret and explain complex information to technical experts and lay audiences.
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Strong documentation skills. Demonstrated attention to detail and accuracy.
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Working understanding of best practices to collect, store, manage, share, and use data.
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Demonstrated working understanding of research methods, protocols, and reporting.
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Working knowledge of survey development and implementation.
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Strong analytical skills. Demonstrated ability to identify problems, analyze information, evaluate results, and solve problems using the most effective solutions.
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High energy level. Self- starter; willing to take initiative.
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Unequivocal commitment to the highest standards of personal and business ethics and conduct.
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Mission-driven, guided by core values, and a pleasure to work with.
EXPERIENCE
Requirements
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Five years of experience in social or behavioral research.
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Five years of experience sharing data via meetings, print and digital materials, and communicating data results to executive leadership.
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Three years of staff management experience. Successful completion of WWP EDLP may be substituted for management experience requirements.
Preferences
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Three years of experience in a non-profit environment or working with military or veterans organizations.
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Three years of experience in data analytics performing statistical tests on data sets using SPSS, SAS, R, or other statistical software.
EDUCATION
Requirements
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Bachelor’s degree. Equivalent combination of education, experience, training, and certification may be considered in lieu of degree.
Preferences
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Master's degree in business, public health, accounting, economics, finance, data analytics, or comparable program.
CERTIFICATIONS & LICENSURE
Requirements
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None.
Preferences
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None.
WORK ENVIRONMENT/PHYSICAL DEMANDS
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General office environment; temperature controlled.
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Sitting for extended periods.
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Up to 30% travel.
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Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."
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