Warehouse Operations Supervisor (Team Leader), Distribution Center - San Antonio, Texas Job at HEB

HEB San Antonio, TX 78218

HEB Overview:
H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 110,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Job Description:
Position location are available in all of the following areas: San Antonio, Temple, Houston, and Weslaco Texas

Providing our Customers with products they love is a big job, and our 12.1 million square feet of warehousing helps make that possible. Our Warehouse and Transportation Partners are key to helping stock H-E-B Stores and keeping our supply chain moving all over Texas and Mexico.

As a Team Leader I for H-E-B Warehouse or Transportation, you'll manage different areas of operation to develop expertise in people leadership and tactical operational leadership. You - ll lead a team of hourly Partners.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... communication and influencing skills?
HEAD FOR BUSINESS... related industry knowledge?
PASSION FOR RESULTS... drive to manage others in a fast-paced operational environment?

We are looking for:
  • a degree or related experience

What is the work?
Management / Operations:
- Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters)
  • Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives
  • Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes
  • Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback
  • Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback
  • Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations
  • Takes an active role in development of Partners; provides leaning and growth opportunities; addresses performance that does not meet expectations
- Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines
  • Recognizes Partner achievements

What is your background?
- Bachelor - s degree or
  • 1+ years of related experience
  • Experience in presentations a plus
  • Successful completion of Leadership & Development classes as assigned

Do you have what it takes to be a fit as a Team Leader I for H-E-B Warehouse / Transportation?
  • Advanced knowledge of operations of department programs
  • Working knowledge of the industry and related EEOC and employment laws, and assigned department level reports
  • Strong organization and time management skills
  • Strong verbal / written communication skills
  • Strong analytical and project management skills
  • Strong negotiating and influencing skills
  • Intermediate skills in internal / external software and systems
  • Ability to manage multiple priorities and shift focus between tasks; attention to detail

Can you...
  • Function in a fast-paced distribution center and office environment
  • Travel by car or plane with overnight stays
  • Work flexible schedules, including nights, weekends, and holidays
  • Work in multiple temperature zones
  • Safely maneuver facility in compliance with OSHA regulations

02-2017



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