Voucher Specialist Job at The Community Group

The Community Group Lawrence, MA 01840

The Voucher Specialist offers child care information and referrals to parents, technical support to child care providers, maintains current provider information on the database, and provides income and eligibility assessment to consumers.

Duties

  • Counsel eligible consumers about guideline to secure vouchers;
  • Calculate voucher intake and eligibility guidelines for consumers;
  • Issue child care vouchers;
  • Manage a caseload of consumers;
  • List and update child care provider information;
  • Maintain accurate records related to consumers;
  • Counsel child care providers looking for technical assistance in provision of voucher child care;
  • Participate in community meetings; and
  • All other duties as assigned by your supervisor.

Qualifications

  • Must possess the qualifications required for their positions in accordance with EEC regulations;
  • Strong interpersonal and communication skills;
  • Ability to multi-task and work within a fast paced environment;
  • Must be well organized with satisfactory computer skills;
  • Previous customer service experience is preferred;
  • Ability to travel locally;
  • Background in child care and/or bilingual (English/Spanish) is helpful.

The Community Group is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

The Community Group, Inc has adopted a mandatory vaccination policy to safeguard the health of our employees and their families, our clients and visitors, and the community at large from COVID-19.
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Effective January 1, 2022, all employees of Community Day Care Center of Lawrence (d/b/a The Community Group) will be required to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated (one dose of Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine) before the first day of work. Individuals with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request exemption from the vaccine requirement.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Schedule:

  • Monday to Friday

Work Location: One location




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