Video Banking Teller Job at Dollar Bank
Customers are able to speak with a Video Banking Teller through a drive-thru, stand alone, or wall terminal. This video terminal allows the teller and customer to conduct virtually any type of teller banking transaction – all handled remotely. Through this new technology, one teller can help customers in multiple locations.
Candidates must be willing to work a rotating schedule anywhere between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday. Video Tellers work at our Strip District facility.
Principal Activities:
Qualifications:
Candidates must be willing to work a rotating schedule anywhere between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday. Video Tellers work at our Strip District facility.
Principal Activities:
- Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, and loan payments.
- Initiate conversations to uncover customer needs and promote Dollar Bank products and services, and effectively refer customers to appropriate team members when needed.
- Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution.
- Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help.
Qualifications:
- High School diploma/GED required
- Candidate must possess at least six months of cash handling and/or customer service experience; teller experience preferred.
- Excellent customer service and interpersonal skills required
- Good math aptitude and proficient computer skills are required
Address 1
Liberty Commons Building
Address 2
2700 Liberty Avenue
City
Pittsburgh
State
PA
Employment Status
Full-time
FLSA
Non-Exempt
Schedule Information
This position requires the employee to work a rotating schedule including evenings and Saturdays. The department is open Monday through Saturday from 8:00 am-8:00 pm.
Benefits Information
Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
For more information, please visit http://www.dollar.bank/company/careers/benefits.
EEO Statement
Dollar Bank is an Equal Opportunity Employer.
Minority/Female/Veteran/Disabled
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