• Provide senior-level account planning and serve as the strategic liaison among clients, account teams, and industry group leaders.
• Act as primary client contact for client business units; continually foster client-agency relationship to build trust and become a valuable resource to client. Demonstrate expertise and understanding of clients’ marketplace and business with experience managing communications to support data and regulatory milestones.
• Design and implement strategic programs and solutions, identifying and alerting teams and clients to trends.
• Demonstrate strong quantitative and analytical abilities to define measurable objectives, assess campaign metrics, and reports
• Demonstrate and develop presentation, negotiation and problem-solving skills; demonstrate ability to effectively develop full range of materials, including media materials, byline articles, client correspondences and reports.
• Successful track record at building and presenting new concepts and programs for clients and business development opportunities, including earned, social and digital programming
• Collaborate with specialists across earned media, paid media, social media, strategy, creative and more.
• Encourage and create a can-do working environment, reinforcing the importance and value of each team member’s contributions.
• Reinforce Ketchum values, ethics, culture and critical success factors.
• Maximize utilization of team members through effective recruitment, employee goal-setting, appraisals, development plans, etc.; work with human resources in dealing with personnel matters.
• Function as key player in pursuing new business opportunities and in leading the proposal and presentation processes
• Encourage and train account teams on developing incremental business; guide them in how to recognize and develop new business opportunities with clients.
• Stay on top of PR trends in the industry; bring them to the attention of clients and associates, as appropriate.
• Maintain team billability and productivity requirements; monitor for account profitability.
• Work with financial manager to ensure client budgets are comprehensive, actual costs are monitored and approved, and billed account receivables are collected in a timely manner

• Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred. Master’s degree in a communications field desirable
• At least 9+ years of experience of agency and/or corporate public relations experience; must have experience working with pharmaceutical/life sciences clients
• Proven track record in growing business
• Direct experience in building and managing teams

As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!

What we offer

• Workplace flexibility: work where you work best
• Robust benefits program, effective within 30 days of hire
• Paid maternity/paternity leave
• Family Forming Benefits
• Employee Recognition Program
• Generous paid time off includes vacation, wellness, and extended holiday schedule
• Various development opportunities to enhance personal and professional life
• Tuition reimbursement
• Monthly Cell Phone & Wi-Fi reimbursement

Interested? We’ve got an opportunity for you.

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The salary range for this position is $120,000 to $165,000. This position may be bonus eligible depending on individual employee performance and Ketchum business performance. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.