Wage: $18.50/hr
Overview
Multi-Unit Property Complexes typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals.
Location:Can be remote:ID, WY, UT, ND, AL, FL, GA, MN, OK, NC, SC, SD, TX, WI
Shift:Monday - Friday, 8:00 AM - 5:00 PM Full-Time
Responsibilities
Primary responsibilities in the position revolve around managing our client's Billing needs. This could consist of any one of the following items:
- Working with clients to achieve mutually beneficial Billing solutions
- Using custom software to calculate utility bills for each resident or tenant
- Utilize Excel to work through various problems that might arise in Billing
- Maintain excellent customer service skills when handling client questions
- Continuously look for ways to problem solve and increase personal productivity as well as that of the team
Qualifications
Because this position has constant contact with our clients and has a very high potential, we believe that our team members should exhibit some of our highest standards of excellence. Some of these qualities include, but are not limited to:
- Attention to detail, specifically working to maintain top accuracy and timeliness metrics
- Great attitude and a willingness to learn in-house software
- Proficiency in Google Suites and Excel. Remote connections, Zoom/Google Meets
- Ability to self-manage and take initiative to complete work in a timely manner
- Manage client needs as well as team needs for managing workload
- Excellent organization and time management skills
- Able to communicate effectively with clients either by phone or email
- Quick learner and ability to manage stressful situations
- Ability to solve problems and research information
Education & Experience
- 2+ years working in an office environment and/or working directly with clients
- Proficient knowledge of Excel
- High school diploma or equivalent
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