Used Car Sales Consultant - McAllen Job at Hacienda Ford - Hacienda Collision - Hacienda Auto Outlet
Hacienda Ford - Hacienda Collision - Hacienda Auto Outlet McAllen, TX 78501
Job Description
Serve as a guide to enhance the customer buying experience. Conducts interview, at the customer’s pace, to discover customer preferences, needs, and buying motives. Matches customer needs with model and equipment and presents vehicle in terms of customer’s interest. Offers and accompanies customer(s) on test drive. Offers customer involvement in trade-in evaluation, presents financial proposition, satisfies customer concerns and completes orders. Conducts delivery process and follows up in prescribed manner with customers to develop customer loyalty.
Reports To: Sales Manager
Duties and Responsibilities
- Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models
- Develop buyers by keeping good rapport with previous and new customers; also, by suggesting trade-ins; respond to inquiries; recommend sales campaigns and promotions
- Determine customer needs analysis by understanding their interests and requirements; matching requirements and interests to various models, etc.
- Close sales by overcoming objection(s); complete sales purchase; explain provisions; offer services; and complete delivery of automobile
- Perform walk-around on every sale with customer and demonstrate features
- Effectively close sales
- Ensure that customers understand the vehicle’s operating features, paperwork and manufactures warranty
- Establish and maintain follow-up system, which encourages repeat business referrals
- Report to the sales manager regarding reviews, analyses, objectives, and planned activities
- Participates in sales meetings and training provided by the dealership and manufacturers
- Review sales statistics and use sales objective to plan more effectively to improve sales.
Job Requirements
21+ years of age with a valid Driver’s License
Driving Record that meets insurance requirements and company policy
Must be able to pass background check and pre-employment drug screen
Benefits
- Health Insurance – 100% employer paid
- Dental Insurance – 100% employer paid
- Vision Insurance – 100% employer paid
- Life Insurance (up to 100k) – 100% employer paid
- 401k plan
- Paid vacation leave
Experience
One year in a retail environment preferred
Sales Hours
The sales floor is open during the following hours:
Monday through Friday 8:00 AM – 8:00 PM
Saturday 8:00 AM – 7:00 PM
Job Type: Full-time
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