At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network currently consists of 15 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and 5,240 physicians. Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high-touch in ways that are advancing superior health care throughout the communities we serve.

Job Duties & Responsibilities of The Urgent Care Representative

• Responsible for supporting the urgent care operation by obtaining accurate patient and client information
• Completing accurate and timely registrations
• Collecting and posting charges and payments
• Working in multiple systems simultaneously
• Answering patient and client questions
• Distributing information to patients and clients including medical record
• Performing other duties as assigned.

Required specific skills also includes:

• Position may require travel to other sites depending on patient volume and clinic needs;
• Ability to work extended hours including evenings and weekends.
• The Work Schedule for this position is a twelve (12) hour shift 8:00 AM to 8:00 PM (or until last patient leaves) Monday through Friday, and 9:00 AM to 6:00 PM (or until the last patient leaves) on Saturday and Sunday with a Two Days On, then Two Days off Rotation. This will include every other weekend.

BayCare offers a competitive total reward package including:

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more
• AND the chance to be part of an amazing team and a great place to work

Education

• High School or Equivalent

Experience

• Required 6 months of Urgent Care or 6 months of Customer Service or 6 months Medical Office

Specific Skills:

• Critical thinking skills
• Computer skills appropriate to position
• Medical Terminology use and understanding
• Work with a team
• Written and verbal communication skills
• Time management skills
• Customer service skills
• Work independently
• Problem solving
• Medical terminology use and understanding