At GrapeTree Medical Staffing, we believe that people are the most important factor when it comes to building & maintaining a thriving, innovative company. Each day, our team members have the opportunity to make a lasting impact while building trusting relationships with the healthcare professionals and healthcare communities we serve. We are looking for passionate, hard-working individuals to not only join our growing bunch & outstanding company culture, but to also contribute to our mission – improving healthcare.

Are YOU ready to make an impact?

Here are the details:

The Travel Client Account Manager will manage a multi-state territory of facilities and help our spirited & tenacious group of travel recruiters submit healthcare professionals into 8-13-week travel contracts.

• Location(s): This position is offered on-site in Milford, IA or remotely!
• Schedule: As a Travel Client Account Manager, you can expect to work Monday-Friday 8am-5pm.
• Wage: This is a salaried position and is eligible for commission.
• Benefits: Medical Insurance: premium as low as $10.07 per week, Basic Life Insurance: $50,000, 401k: up to 4% employer match, and bonuses/incentives: numerous opportunities.

A day in the life of a Client Account Manager:

• Contact existing clients to determine staffing shortages and opportunities for travel contracts
• Maintain & grow footprint within current client base to increase headcount & revenue
• Manage travel job orders within CTM (add/audit/delete/update jobs in system) – jobs are added as “Travel LTA” – will include details on job, length, bill rate etc.
• Communicate, understand, and develop relationships with clients, while educating on benefits of travel in tandem with per diem offering
• Works daily with recruiters to match & present qualified HCPs and will follow up on presented candidates to help move them through the offer process
• Handles all communication (and will act as liaison) between client & recruiters regarding submitted HCPs
• Understands contracts & facility requirements. Will negotiates rates and execute client contracts. Will handle the fill/booking process.
• Works with credentialing, payroll/billing & recruitment team to help resolve any issues that pertain to contract interruption.
• Will be held to various sales metrics specific to Travel CAM role – number of open job orders, number of active submissions, number of booked travel contracts, saturation within target clients, will assist sales team on converting to exclusive/GMS (if applicable)

Here’s what we would need from you to be successful in this role:

• Knowledge of software frequently used, including but not limited to, Microsoft Office, Adobe, scanning software and Windows.
• Familiarity and comprehension of Internet capabilities.
• High School Diploma or equivalent.
• Strong communication and organizational skills.
• High level of customer service skills.
• Experience with account management & schedule coordination preferred

We think you’ll love working for us. Here’s why:

• Benefits with YOU in mind – Our benefits begin the first of the month following your date of hire. Our benefits include:
• Medical insurance with premiums as low as $10.07/week
• Salary increases reviewed annually
• Vision and dental plans
• Short-term disability
• Flexible spending account
• Basic and Voluntary Life insurance
• 401k plan and 401k matching
• Paid-time-off (PTO)
• Holiday pay
• Pet Insurance
• Bonus! Your birthday is a paid day off
• Reward and Recognition Opportunities – Our employees rock… we get it. That’s why we offer fun incentives, programs, and annual awards.
• Health & Wellness – Being in the healthcare industry, health and wellness is important to us. That’s why we have a wellness committee to coordinate and encourage wellness activities, plus we offer ergonomic standing desks to all on-site employees, a 24/7 fitness center in our corporate office, and wellness reimbursement up to $20 per month!
• Crushing Company Culture – We work hard, but we play hard, too! We keep our GrapeTree family connected with so many fun initiatives:
• Social hours
• Quarterly business updates
• Snack Attack Wednesdays
• Volunteer and wellness opportunities
• Annual summer picnic for employees and their families
• Annual holiday party with awards and prizes
• Various corporate events

Love Where You Work: The workstation for this position is a cubicle setting where you will be able to closely interact and connect with your co-workers! You can expect multiple monitors, frequent phone usage, adequate lighting, a clean environment, and moderate noise levels.

Our Bragging Moment: For the seventh year in a row, GrapeTree was ranked #4503 on the 2022 Inc. 5000 List of Fastest-Growing Private Companies!

Where You Can Find Us: 2501 Boji Bend Dr. Suite 100, Milford, Iowa 51351

EEO/AA: Employer Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Multiple Locations

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