Tow Truck / Rollback Operator Job at Stearns Companies LLC

Stearns Companies LLC Upper Sandusky, OH 43351

$2,500 Sign on bonus for experienced and eligible candidates


What we can offer you:

  • Family owned business for over 20 years
  • Multiple training opportunities such as CDL license
  • We prefer to promote from within
  • New Fleet and well-maintained vehicles
  • Variety, it?s never the same day twice

Benefits

  • Weekly Pay
  • Health, Dental, and Vision Insurance
  • Company Matched 401K
  • Company provided Life Insurance Policy
  • Paid Vacation, Holiday, and Sick pay
  • Company provided uniforms

Job Summary:

Provide a high level of customer service by performing emergency road service, towing, accident recovery, and police impound towing and /or abandoned vehicle recovery using assigned truck and towing equipment in a professional, safe workmanlike manner as trained. Operate Light Duty to Medium duty wreckers to tow small box trucks; cars. Operate rollbacks for recovery, rollovers and winch outs. Perform timely and correct logging with dispatch, of paperwork, daily reports and /or other necessary documentation. Will perform the duties of Wrecker Driver.

Essential Job Functions:

  • Must work safely

  • Must provide great customer service

  • Must have good attendance

  • Must work as a team

  • Respond to calls dispatched in a safe, timely manner

  • Provide roadside assistance in a safe, professional manner; free of accidents, injuries and damage

  • Communicate with dispatch in a professional manner and be informative as it relates to information necessary to document your status in serving a call as well as accurate ETA?s when requested

  • Provide a high level of customer service in a professional, ethical manner

  • Professionally and safely perform emergency road service duties asmay be dispatched, such as:

    • Change flat tires; airing up tires that are low

    • Jump start vehicles whose batteries pass road test and are only discharged and unable to start the vehicle

    • Deliver a few gallons of fuel to those out of gas

    • Perform minor repairs

    • Perform lock out procedures for customers who have locked their keys in their car

    • Perform damage free towing

    • Perform accident towing and scene cleanup

  • Inspect truck and related equipment, tools, rigging, inventory and complete and turn in your pre-shift inspection prior to beginning duty each day

  • Maintain truck fluid levels according to manufacturer?s standards and note quantities added on the pre-shift inspection

  • Trucks are to be kept clean inside and out; tools and equipment are to be stored in the designated locations and kept in workmanlike condition; damage tools and equipment or missing must be reported immediately

  • Must use vehicles as assigned by supervisor

  • At times when ?on call? and other duty time MUST answer phones/emails/texts immediately and respond within the required ETA for specific call.

  • Fuel tanks to be kept full at all times

  • Be well-groomed, wearing a clean uniform and safety jacket or vest at all times with identifying name and company name clearly visible

  • Perform work safely at all times

  • Wear required PPE at all times

  • Attend all required safety training

  • Attend all required wrecker training

Perform other duties as assigned by management




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