Tow Truck / Rollback Operator Job at Stearns Companies LLC
$2,500 Sign on bonus for experienced and eligible candidates
What we can offer you:
- Family owned business for over 20 years
- Multiple training opportunities such as CDL license
- We prefer to promote from within
- New Fleet and well-maintained vehicles
- Variety, it?s never the same day twice
Benefits
- Weekly Pay
- Health, Dental, and Vision Insurance
- Company Matched 401K
- Company provided Life Insurance Policy
- Paid Vacation, Holiday, and Sick pay
- Company provided uniforms
Job Summary:
Provide a high level of customer service by performing emergency road service, towing, accident recovery, and police impound towing and /or abandoned vehicle recovery using assigned truck and towing equipment in a professional, safe workmanlike manner as trained. Operate Light Duty to Medium duty wreckers to tow small box trucks; cars. Operate rollbacks for recovery, rollovers and winch outs. Perform timely and correct logging with dispatch, of paperwork, daily reports and /or other necessary documentation. Will perform the duties of Wrecker Driver.
Essential Job Functions:
Must work safely
Must provide great customer service
Must have good attendance
Must work as a team
Respond to calls dispatched in a safe, timely manner
Provide roadside assistance in a safe, professional manner; free of accidents, injuries and damage
Communicate with dispatch in a professional manner and be informative as it relates to information necessary to document your status in serving a call as well as accurate ETA?s when requested
Provide a high level of customer service in a professional, ethical manner
Professionally and safely perform emergency road service duties asmay be dispatched, such as:
Change flat tires; airing up tires that are low
Jump start vehicles whose batteries pass road test and are only discharged and unable to start the vehicle
Deliver a few gallons of fuel to those out of gas
Perform minor repairs
Perform lock out procedures for customers who have locked their keys in their car
Perform damage free towing
Perform accident towing and scene cleanup
Inspect truck and related equipment, tools, rigging, inventory and complete and turn in your pre-shift inspection prior to beginning duty each day
Maintain truck fluid levels according to manufacturer?s standards and note quantities added on the pre-shift inspection
Trucks are to be kept clean inside and out; tools and equipment are to be stored in the designated locations and kept in workmanlike condition; damage tools and equipment or missing must be reported immediately
Must use vehicles as assigned by supervisor
At times when ?on call? and other duty time MUST answer phones/emails/texts immediately and respond within the required ETA for specific call.
Fuel tanks to be kept full at all times
Be well-groomed, wearing a clean uniform and safety jacket or vest at all times with identifying name and company name clearly visible
Perform work safely at all times
Wear required PPE at all times
Attend all required safety training
Attend all required wrecker training
Perform other duties as assigned by management
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