Tour Operator, Skyfari - Part Time - San Diego Zoo Job at San Diego Zoo Wildlife Alliance

San Diego Zoo Wildlife Alliance San Diego, CA 92101

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION
The Tour Operator assists guest entering and departing from the Skyfari and monitors safe operation of equipment and machinery. This position reports to the Guest Services Manager.

WHAT YOU WILL DO
  • Assists customers in entering and disembarking from Skyfari
  • Places trolleys on and off the cable
  • Slows and stops incoming riders
  • Starts ride motor and auxiliary motor
  • Takes customer tickets
  • Counts customers
  • Closely observes gondolas, cables, machinery and customers
  • Checks and observes potential safety hazards
  • Answers customers’ questions
  • Provides information regarding the San Diego Zoo Wildlife Alliance, wildlife exhibits and plant life
WHAT WE ARE LOOKING FOR
The Tour Operator - Skyfari will be standing for entire shifts. Candidates are required to have flexible availability, including nights, weekends, and holidays.
  • EDUCATION AND CERTIFICATIONS
  • Education, training and/or experience which clearly demonstrate the essential functions, knowledge and skills outlined; some experience in public/customer contact work is desirable.
  • SKILLS AND KNOWLEDGE
  • Effective customer service skills
  • Perform the duties outlined
  • Learn safety rules and procedures for operation of riders
  • Learn to operate the riders properly and safely
  • Keep simple records
  • Make arithmetic calculations
  • Deal tactfully and courteously with the public and employees
  • Communicate effectively
  • Handle repetition and unruly passengers
SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER
  • Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
  • Family Passes
  • Complimentary Tickets
  • Local and In-House Discounts
  • Employee Assistance Program
  • Wellness Program
IMPORTANT DETAILS
  • Location: San Diego, CA
  • Position Type: Union Part-Time Non-Exempt Position - If selected, there will be fees and dues to be paid to the Union.
  • Hourly Rate: $19.52
Be an ally for wildlife by joining our team!
At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.
As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
San Diego Zoo Wildlife Alliance is a drug free workplace


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