Assists customers with purchasing tickets to the Botanical Garden and Storyland, and assist customers with the selection and purchasing of merchandise in the Gift Shop and Tolmas Center.

• Greet customers and assist them in their selection of merchandise.
• Ring up the customers purchases on the POS system and administer change.
• Complete cash reconciliation form at end of the day.
• Restock shelves with merchandise.
• Give general information about the Garden and City Park to the public.
• Greet costumers provide outstanding customer service
• Sell admission tickets and bands, memberships and season passes, concert ticket, educational programs, photo permits, and garden gift shop merchandise
• Stock and refresh Garden gift shop and Tolmas Center merchandise
• Stock and refresh Printed information station
• Maintain inventory records and merchandise pricing on the POS system
• May be required to open and close bank
• Checks bathroom supplies daily, make sure bathrooms are stocked
• Picks up trash daily
• Cleans out garbage cans where necessary
• Identify potential safety concerns and repairs to the Garden Safety Officer
• Other duties assigned by the Tolmas Center manager

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

SUSTAINABILITY GOALS:

City Park employees must strive to decrease our environmental footprint by continually seeking ways to reduce waste and energy usage, care for natural Park habitat and wildlife, and to serve as models to our patrons to do the same through education and example.

SUSTAINABILITY GOALS:

City Park employees must strive to decrease our environmental footprint by continually seeking ways to reduce waste and energy usage, care for natural Park habitat and wildlife, and to serve as models to our patrons to do the same through education and example.

MACHINERY/TOOLS/EQUIPMENT REQUIREMENTS:

Must have the ability to use standard office equipment, including mobile devices, computer, fax, scanner, phone, and copy machine.

PHYSICAL REQUIREMENTS:

• Sedentary Work: Exerting up to 30 pounds of force occasionally, or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. May involve sitting most of the time, but may involve walking or standing for brief periods of time,
• Sitting or standing, bending, stooping, and the ability to carry items weighing up to 30 pounds,
• Constant adequate range of motion and mobility required,
• Regular near acuity with clarity of vision at 20 inches or less required,
• Typical ability to collect and analyze numerical and written data and verbal information to reach logical conclusions and ability to determine the time, place, and sequence of operations or actions required,
• Regular talking and the ability to express and exchange ideas by means of language expected,
• Regular hearing and the ability to perceive the nature of sounds,
• Constant ability to read, record, or type data quickly and accurately required.

ENVIRONMENTAL/WORKING CONDITIONS:

• Ability to work under and handle stress in an appropriate manner required,
• May be exposed to high, medium, or low noise intensity,
• Constant contact with co-workers and guests required,
• Exposure to fluctuations in temperature may be required,
• Exposure to outdoor conditions may be required.

OTHER ABILITIES, SKILLS, KNOWLEDGE:

• Must be goal-oriented and self-motivated,
• Must have willingness and ability to take initiative,
• Must have willingness to promote and practice outstanding customer service,
• Must possess high level of flexibility and resourcefulness,
• Must work effectively in a team environment,
• Must have excellent interpersonal skills with ability to interact with all levels of staff, donors, volunteers, and visitors.