iQuasar LLC is seeking to fill the Tier I/Tier II Server Support role in Alexandria, VA. At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, matching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity.

One of our clients in Alexandria, VA USA needs a Tier I/Tier II Server Support for a Full time position.

Position: Tier I/Tier II Server Support

• Location: Alexandria, VA USA
• Position Type: Full time
• Clearance: Secret

RESPONSIBILITIES

The Contractor shall provide a Systems Engineer I with at least two years hands-on experience in a PC/network helpdesk or technical support environment. A degree in the field of computer science or a related discipline is preferred. The ideal candidate would have at least two entry/mid-level IT certifications such as A+, CCNA, network+, etc. The candidate should have a good base of IT knowledge to draw upon and be able and willing to learn new applications and related hardware devices. Knowledge of technical security systems such as CCTV, alarms, and access control is a plus but not a requirement. The Systems Engineer I shall:

• Administer daily updates to the database tracking tool.
• Collection of operations support weekly action reports.
• Compile database metrics weekly.
• Assign new work orders to operations support technicians/engineers within one hour of STAC notification (during business hours), personally follow-up on any urgent action.
• Check Solar Winds concerning network and systems status on a recurring basis and take action to address problems or issues.
• Perform Tier I troubleshooting, including server resets (Citrix), big brother admin, SNMPc, pinging servers, user accounts, TAVEE reports, etc.
• Under direction of the lead network engineer, provide statistical reporting data on post communications links as required.
• Maintain a log and track metrics on network outages.
• Cisco and Nortel configuration, initialization, and preparation of these devices for shipment to post.
• Post database updates.
• Maintain up-to-date IP list on NAS with shortcut to desktop of each terminal (print PDF report from post database).
• Daily management of the NOC- take action for any technical faults or issues, maintain cleanliness, organization (documentation), operation and monitor the logbook.
• Ensure all tickets are acted on promptly, effectively and closed out promptly.
• Under direction from the system administrator, image and configure workstations.
• Maintain the operations support duty roster.

Harry Zehgeer

Sr. Recruitment Professional

iQuasar, LLC

Cleared Recruitment | Proposal Development | Technology

Direct: (703) 936-0124

Main: (703) 962-6001 Ext. 314

www.iQuasar.com

iQuasar, LLC is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientati​​on, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Job Types: Full-time, Contract

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• troubleshooting and networking: 2 years (Required)

Security clearance:

• Secret (Preferred)

Work Location: One location

Speak with the employer
+91 7039360124

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