Technical Writer - Remote ****Secret Clearance*** Job at IBSS CORP

IBSS CORP Peachtree City, GA 30269

Title: Technical Writer

Location: Remote, Peachtree City, GA OR Mark Center/ Alexandria, VA

Clearance: Active Secret Clearance or higher

Description:
This role provides Technical Writing Support to the office of the DoDEA IT Branch.

Key Responsibilities:

  • Preparing and maintaining process, procedure, policy, operations, and communications documentation. This involves collecting and organizing technical information by meeting with Subject Matter Experts (SMEs) and key stakeholders throughout the organization, pulling information from other technical documentation, and collaborating and presenting to senior leaders within the organization.
  • Drafts documents including IT Directives (ITODs), Administrative Instructions (AI), policies, manuals, memos, procedural guides, processes, etc.
  • Drafts operational documents including Field/Customer Advisory Notices (FANs/CANs), user guides, and white papers.
  • Ensures all documentation is developed in accordance with established processes. Maintains the various documentation repositories and tasking/ticketing systems (CATMS, Sharepoint Online, etc).
  • Ensures that documentation produced under this task order is error free, formatted accurately, stored in a centralized repository, and meets the project quality and assurance standards.
  • Researches available technical and governance information including Administrative Instructions, external policies, Advisory Notices, procedures.
  • Engages with key personnel and SMEs throughout projects to capture documentation requirements, develop drafts, coordinate reviews, and facilitate distribution of final products.
  • Compiles and presents technical data and status of documents to senior IT leadership.
  • Review internal and external policy documentation to provide guidance on next steps to leadership.
  • Compiles reports or tracking sheets to distributes on scheduled basis.
  • Collects and organizes technical information that is required for the preparation of technical publications.
  • Assists management in internal audits required by clients and other governmental agencies.

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Required Skills /Education/ Certifications & Qualifications: *

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3+ years experience demonstrating superior written and verbal communication skills in a professional capacity, with a keen eye for details.

  • 2+ years experience with drafting relevant technical, policy, process, or other relevant documents.
  • 2+ years experience with collaborating with and presenting information to client senior leadership.
  • 2+ years providing documentation support in a global/enterprise environment.
  • Familiarity with DoD, DISA, NIST, and other relevant documentation to support SMEs and review documentation for accuracy and compliance.

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About IBSS Corp.*
IBSS is a Woman-Owned business. Since 1992, IBSS has provided specialized professional, scientific, technical, cybersecurity, IT, and software engineering solutions to the Federal sector. Our clients include the National Oceanic and Atmospheric Administration (NOAA), the Department of Defense (DoD), and the Department of Justice (DOJ). We are committed to serving our clients and employees by delivering service excellence, creating value through technology, and continually improving our skills, services, and processes. Moreover, we maintain an ISO 9001:2015 certification which allows us to optimize current industry best practices to enhance delivery outcomes for our clients.

IBSS offers a competitive benefits package including medical, dental, vision and prescription drug coverage with company-paid deductible, paid time off, federal holidays, matching 401K plan, tuition/professional development reimbursement, and Flex-Spending (FSA)/Dependent Care Account (DCA) options.

IBSS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.

Job Type: Full-time




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