Technical Writer Job at Montrose Environmental Group, Inc.
A Day in the Life:
A Technical Writer Specialist supports quality assurance plan, standard operating procedure, report writing and other technical documents drafting. This position may be responsible for data review, report composition and assembly, and quality control of data. This position works with Project Managers, Field Technicians and other staff to ensure accuracy of documentation. The following duties are responsibilities of a Technical Writer Specialist:
- Communicate questions, comments, and changes and work completed with stakeholders and follow up on all pending questions
- Write and assemble technical documents (QAPP, SOPs, Reports, etc.)
- Perform technical and editorial review of draft and final documents for details, grammar and spelling, calculations, results, and conclusions
- Prepare and review other deliverable documents such test plans and proposals for accuracy, proper formatting, following company procedures as necessary
- Have a thorough understanding of project requirements
- Identify, investigate, and resolve anomalies in data, such as inconsistent or suspect results, outlying results, suspect handwritten data, etc.
- Communicate regularly with stakeholders (field staff, labs, clients, regulators, etc.) to ensure documents are completed in a timely manner
- Timely update of all required fields in the DocLog providing accurate progress/flow of deliverables for each document assigned
- Review work of, mentor, and occasionally manage junior reporting staff
- Participate in audits of final deliverable documents
- Perform other duties as assigned by manager
Organizational Core Competencies:
- Perform all duties with integrity, safety and a professional mentality
- Promote a positive and inclusive work/team environment
- Understand roles and responsibilities within the team
- Communicate all program deficiencies and improvements
- Report all non-conforming work
- Ensure effective communication
- Demonstrate discretion, confidentiality and good judgement when dealing with sensitive company, personnel and client information
- Foster collaboration and communication
Education Requirements:
- Bachelor degree in science/engineering or related field preferred
Years of Experience:
- 6+ years of technical writing experience
- 6+ years of experience with air test methods, permits, and regulatory requirements
- Field testing experience is beneficial
Systems:
- Advanced user of cloud-based platforms (ex. Google Workspace), Microsoft Office Suite products (Excel & Word), and PDF editing software
Travel:
- Limited travel for training or other events may be required
Soft Skills:
- Excellent organizational, time management, and communication skills
- Punctual and professional when responding to communication
- Able to interface with cross-functional teams and all levels of personnel/management
- Strong problem solving and analytical skills
- Able to work independently, managing multiple responsibilities. This position will often be working on multiple reports at once that are in varying stages of completion
- Ability to think and act strategically and proactively
- Strong writing and presentation skills
- Resourcefulness, flexibility, and resiliency to operate in a dynamic work environment
- Leads solutions through the use of collaboration, technology and/or innovative strategies
- Ability and motivation to learn, execute and train on advanced technologies, projects or skills
Schedule/Essential Physical Functions Disclaimer:
The schedule and essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
- Work is performed primarily in an office environment at a desk. Long periods of sitting or working at a desk or sit/stand desk make up the bulk of the work day. Must be comfortable working at a computer for long hours. Paying attention to proper ergonomics while performing computer work is important for long-term physical comfort.
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