The Tailored Care Management (TCM) Administrative Assistant is an integral part of Coastal Horizons Center’s team approach to integrated care for behavioral health and medical care. This role provides administrative support to the Coastal Horizons Center Tailored Plan Care Management team. The TCM Administrative Assistant will support non-clinical program activities including but not limited to those related to billing, coordination of clinical documentation between providers, and distribution of patient education. The Administrative Assistant will work closely with the TCM Supervisors, Care Managers, and Extenders to ensure all service deliverables are met in a timely manner.

Essential Duties and Tasks:

• Assist with completing reports and activities to complete Tailored Care Management billing
• Assist with mailing educational materials, consent forms or other documents to the member as necessary
• Coordinate delivery and receipt of clinical documentation (discharge paperwork, care plans, comprehensive assessment, etc.) between providers
• Upload required documentation to client’s electronic health record
• Collaborate with fellow TCM staff and other members of the client’s care team
• Access multiple EHRs to obtain documentation
• Access to Hospital/Data or Electronic Medical Record system will be required, as necessary

Required Educational/Experiential Qualifications:

• High school diploma or equivalent
• Preferred: Minimum one year experience in healthcare setting

SALARY: Commensurate with education and experience. Benefits available include health/medical, dental, vision, life insurance, paid time off programs, 401 K retirement savings plan.

NOTICE: All Employees hired after September 20, 2021, must either provide proof of COVID vaccination prior to hire or become fully vaccinated before their first date of employment. Prospective employees who must be considered for a medical or religious exemption shall provide documentation for this request.