Supplier Relations Manager Job at Vendr
About Vendr
Vendr helps people buy and sell software without friction. As the SaaS buying category creator and leader, we've processed more than $2B in SaaS purchases. That number and our team are growing fast. If you're ready to grow your career and believe in creating fair playing fields, you've come to the right place.
Our team is headquartered in Boston with a second location in Charleston, and we have more than 350 employees across the world. Through prioritizing data, velocity, and transparency, we're building a culture that inspires amazing people like you to do their best work. Most importantly, our culture is rooted in kindness, and you'll see that come to life in everything we do. Read more about our values.
Since 2018, we have:
- Managed $2 Billion+ in software spend
- Saved $300M+ for our customers
- Given our customers thousands of hours back to focus on the important parts of their job
And we're just getting started. If you're looking for a chance to join a growing company, make a massive impact while solving interesting challenges, and help hundreds of customers, we want to hear from you. Join us as we forever change how people buy and sell SaaS.
Vendr is seeking a Supplier Relationship Manager to help build the new way SaaS Buyers and Sellers transact. In this role, you will own relationships with Vendr Sell-side customers, enabling them to find success via Vendr Sell-side programs and delighting them with critical insights to grow their business. On a day to day basis, you will represent and be the face of Vendr as you interact with Sales leaders at some of the world's most dynamic SaaS organizations, build new programs with a cross-functional group of your Vendr colleagues, and leverage your entrepreneurial spirit to identify new areas for the business to explore.
What you'll do:
- Onboard new Seller Customers into the Vendr Sell-side programs, develop a deep understanding of their business and how they bring value to their customers, and set clear expectations for the partnership.
- Manage ongoing relationships with your assigned group of Vendr Sell side customers and ensure high levels of satisfaction and retention.
- Increase adoption of Vendr Sell-side offerings across your assigned territory
- Deepen your understanding of Supplier needs and work collaboratively with your accounts to find new ways to drive mutually beneficial outcomes for the partnership.
- Collaborate with your colleagues and Vendr leadership, identify areas of opportunity for process improvement and new partnership features.
- Jump in and help out where needed! We're still in the building and growth phase so a willingness to expand your roles and responsibilities is critical!
What we need:
- 2 - 4+ years of experience in driving successful solution-oriented client engagement, handling difficult internal and external business challenges, and delivering exceptional client service resulting in high client retention
- SaaS category experience and proficiency in technology is required
- Proficiency with Microsoft Excel/Google Sheets, PowerPoint/Google Slides
- Strong written and verbal communication skills
- Strong storytelling abilities
- Exceptional interpersonal skills; ability to develop and maintain strong relationships with customers and suppliers
- Relevant business experience in demonstrating a commercial mindset and an understanding of selling moments
- Demonstrated success in delivering results working cross-functionally
- Strong work ethic with a "get stuff done" mentality
- Problem solver, strong attention to detail, extremely organized
- Self-starter and quick learner with the ability to work independently
#LI-REMOTE
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Why Vendr
- We're rapidly growing!
- We're a disruptor, we're changing the way saas is purchased and managed
- We have the right value proposition at this time, (we save companies time and money and help them grow efficiently)
- We're a startup with durable growth
- We have great people and a strong culture, (check out our values here)
- Competitive pay & benefits **applicable to U.S. employees, ask our team for details on our International benefits**
- Medical, Dental, Vision with company paid premiums
- HSA contribution
- Flexible/unlimited PTO
- 12 paid company holidays in addition to PTO
- 4% 401k matching
- WFH stipend
- Education & wellness reimbursement
- All Mac environment
Vendr is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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