Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 35+ stores under the Work World and Whistle Workwear brand names in California, Nevada, and Washington. We sell boots, apparel, scrubs and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more.

We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of customer service, respect, positivity and integrity, and require each employee to demonstrate these values.

We're excited to add to our management team. Work World is growing and we need your help.

Join our location and help lead the next stage of growth for our company. We are looking for a Store Manager.

What it’s like working here

Each store operates on a lean and close-knit group of team members and managers. This enables each employee to have a direct impact in the success of our company. We seek to create an inclusive environment and always put our internal and external customers first.

What you will need

• At least 2 years minimum retail management experience as a Store Manager
• High School Diploma
• Ability to communicate clearly and effectively
• Ability to work independently and lead a team
• Strong verbal and written communication skills
• Ability to constructively coach others to succeed
• Able to work a full-time schedule including nights, weekends, and holidays
• Must be able to climb a ladder
• Must be able to lift 25 pounds
• Standing for long periods of time
• Bi-Lingual a plus

Your duties will include

• Inspire, motivate, lead, and develop a store team
• Model and foster a consumer centric mindset within the store
• Model selling behaviors through genuine interactions with consumers
• Provide direct coaching, feedback, training and supervision of the store staff
• Greet customers and assist customers in finding items
• Answer phone courteously
• Keep store neat and clean at all times
• Ring sales on cash register
• Perform other duties as assigned
• Process merchandise shipments
• Open and close the store
• Prepare opening and closing paperwork
• Prepare bank deposits and drop at bank
• Buy change for store as needed
• Process damages, to include preparation of debit memos
• Supervise and assist training all personnel
• Set expectations for customer engagement, store policies and procedures to appropriately manage expenses while maximizing sales and profitability
• Work nights and weekends
• The Assistant Manager is scheduled opposite shifts of the Store Manager
• Perform other duties as assigned by your Area Manager and/or Director of Operations

What you will learn

• Leadership and organizational development skills
• Sales and merchandising best practices
• Customer service techniques including communication, and the ability to outperform the expectations of our customers
• The ability to adapt to fast and unique situations to provide an amazing customer experience
• How to network and build long lasting relationships with both customers and your fellow employees

Why you should apply

Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.

Benefits

• Competitive pay
• Medical, Dental, and Vision insurance
• Paid Time Off
• 401k retirement plan
• Generous Employee Discounts

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