Store Cashier/Clerk Job at Wild Horse Pass Development Authority
LOCATION: Gila River Business Enterprise
COMPENSATON: $13.85-$14.89, per hour, DOE
HOURS OF WORK: Full-Time/Part-Time, Hourly
FLSA STATUS: Non-Exempt
SUPERVISORY: No
REPORTS TO: Store Manager
Location: 310 Ocotillo Lane, Sacaton, AZ 85147
Position Summary:
This position provides top quality, fast and friendly customer service; operates registers to scan, itemize and total customer purchases; accounts for all cash and inventories during shift; cleans service areas, breaking down deliveries and stocks merchandise in accordance with the company policies, procedures, and standards. Job requires to maintain a positive company image by providing courteous, friendly, and efficient service to customers and fellow employees at all times.
Job Duties & Responsibilities:
An employee in this position maybe be called upon to do any or all of the following essential functions. These examples do not include all of the duties which the employee maybe be expected to perform.
Monitors and prevents spoilage and communicates waste management.- Assists with sampling program, keeping sample areas full, clean, and appealing.
- Assists with periodic inventory checks.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned.
Customer Satisfaction: Provides excellent customer service in a courteous, friendly and attentive manner to ensure the customer has a pleasant shopping experience.
o Gives assistance and offers suggestions or recommendations to the customer.
o Reports to work on time and follows the dress and appearance code.
o Ability to deal with customers, unanticipated problems or events using standard procedures.
Store Condition: Maintains good overall store and property conditions by cleaning and performing a variety of general housekeeping duties such as:
o Dusting and/or washing windows, counters, displays, food service areas and bathrooms.
o Picking up and disposing of trash, litter or debris in store, parking lot and/or surrounding grounds.
o Cleaning and checking equipment including coffee machine, refrigeration units, and telephones in accordance with company and manufacturer guidelines.
SM - Store Cashier Clerk 8.2020
o Notifying the Store Manager of any equipment failure or maintenance/supply need.
Merchandising: Stocks, fronts, rotates and/or culls store coolers, shelves, counters and food service areas displays to ensure freshness, appeal and easy customer access.
o Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows. Makes price changes on merchandise in accordance with Company price book or promotional planner.
o Maintain back stock in good order.
Key Qualifications - Education & Work Experience:
- High school diploma or equivalent (GED) preferred
- No prior retail experience required.
- 6 months of experience working in a customer service-oriented position.
- Must pass pre-employment drug screen prior to assuming position.
- Must acknowledge and agree to maintain a drug-free workplace as a condition of employment.
- Knowledge and experience working with the Gila River Indian Community or other Native American Community preferred
Knowledge Skills & Abilities:
- Possess strong customer service and professional etiquette skills.
- Ability to multitask, be a self-starter, and complete tasks in a timely manner.
- Ability to establish and maintain effective working relationships.
- Possess strong interpersonal and communication skills.
- Computer skills in the use of POS equipment.
- Ability to learn basic knowledge of all products carried in department/store.
- Proactively reads labels and familiarize oneself on various products.
- Ability to sell proactively.
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