Job Relationships

Supervised by: Store Manager, Assistant Store Manager and Shift Leader

Supervises: No one

Hours of Work: Non-Exempt, Variable Hours, 30-40 hours per week. Weekend and flexibility required.

Position Summary: At Goodwill, your work changes the lives of people with challenges to employment. You can make a difference! Goodwill is a rewarding place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. As a store associate you will provide excellent customer service while performing a variety of duties within the store operations to support the mission.

Duties & Responsibilities:

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute inventory from the back room to the correct areas.
• Ensure merchandise is stocked and presentable on the sales floor.
• Abide by the policies and procedures as set forth by Goodwill.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required.
• Perform other duties and projects as assigned.

Education & Experience:

• High school diploma or GED, preferred.
• Prior customer service experience, preferred.
• Ability to speak, read and write the English language.
• Desire to provide excellent customer service.

Knowledge, Skills, and Ability:

• Provides prompt and courteous customer service.
• Ability to apply company policies and procedures.
• Ability to stay organized and multi-task in an efficient manner.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Attention to detail and follows instructions
• Basic math skills.
• Good interpersonal skills: able to work well with a wide range of people.

Core Competencies:

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

Physical Requirements:

• This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity; frequent repetitive motions; talking, hearing, smelling and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.

*Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability. Goodwill Industries does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.

Work Environment:

• Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods

which may vary from week to week as well as occasional overtime when approved by management.

• Moderate noise level.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

I have read this job description and understand the requirements of the Full-time position.

_______________________________________ ___________________

Signature of Employee Date

Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability. Goodwill Industries does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.

Job Types: Full-time, Part-time

Pay: $11.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.