Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

Referral Bonus: Refer a friend, receive $100 at 30 days and $400 at 90 days of employment

Position: Oversees the staff in the stewarding department. Assists in the transport and cleaning of cooking utensils and service ware in order to provide cooks, bus persons and food servers with appropriate equipment for guests dining experience. Ensures the cleaning of physical surroundings.

Our Team is looking for People Pleasing individuals who want to do the following:

· Turn our guest’s ordinary day into an extraordinary day ✨

· Love where they work ✨

· Be appreciated for what they bring to a team ✨

· Learn and grow with a company who truly values it’s people ✨

Grand Perks:

· Hotel room discounts as low as $49 per night

· Free meals every shift made by our talented culinary team

· Paid time off

· Golf, Ski, Restaurant & Spa discounts

· Flexible scheduling

· WELL Spa Gym membership for $16 per paycheck

· Advancement opportunities across the property and US

· Friendly work atmosphere- Negativity & drama are not welcome here

· Holiday, jury duty, & bereavement pay

· Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

· Recognition programs (aka get paid to celebrate)

The Responsibilities:

· Supervises the stewarding department in the absence of management. Is responsible for giving various staff members to ensure the smooth and efficient operation of the department.

• Is able to perform duties of all positions in the department
• Understands and supervises proper use of all chemicals and cleaning equipment
• Effectively trains new associates in all positions
• Delegates daily work assignments and responsibilities
• Communicates effectively with staff and other departments
• Completes daily opening and closing checklists and performs safety and sanitation inspections
• Drives resort catering truck, pickups, and golf carts both on resort property, in city, and on highway
• Support any member of the dishwashing and service staff when needed.
• Perform other duties as assigned.

The Qualifications:

· Prior stewarding experience and or supervisory experience required. Prior hospitality experience preferred.

• Ability to obtain any state required licenses or certificates. Valid driver’s license.
• Ability to obtain Serve Safe certification.
• Ability to tolerate varied working conditions. Work area may be humid and wet. Temperatures sufficient to cause bodily discomfort are possible in dish area.
• Work is conducted in different areas of kitchen that may have high noise levels from machines, conversations, and other background sounds. Frequent interruptions are likely. Must be able to change activities quickly.
• Ability to count service ware to ensure wait staff has appropriate count.
• Lift objects weighing 75 pounds with the ability to push, pull or transport material weighing 150 pounds through crowded area.
• Must be able to carry objects weighing 50 pounds for short distances.
• Ability to remain calm under stress.
• Prior stewarding experience required.
• Must be able to operate large catering trucks and pass drivers authorization.

· Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship: This position reports to the Executive Steward

Exemption Status: Non-Exempt

Other Qualifications:

• Someone who is passionate about people and travel
• Willing to work weekends
• LOVES meeting new people and interacting with guests
• Has reliable transportation to and from work
• Past experience in hotels and customer service a plus
• Enjoys proactively using their creativity to personalize the guest experience

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program

Shift:

• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lake Geneva, WI 53147: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you 18 years of age or older?
• Are you available for 2nd shift?

Experience:

• Supervisor: 1 year (Preferred)

Work Location: One location

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