Sr. Business Implementation Manager (ZDS) Job at Ceva Logistics
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Senior Lead for Business Implementation Managers. Accountable for managing strategic, comprehensive, and complex 3PL/4PL projects focused mainly on new business but may be assigned to re-engineered business opportunities and systems, cost improvements and operational efficiencies, from inception to delivery including planning, design, and execution; and assisting with implementation across multi-functional business units. Models and acts in accordance with our guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Provide leadership and direction to the Business Implementation Management Team.- Provide and facilitate communications/interactions amongst team members, between teams, and other operational areas within the CEVA regional business units.
- Ensuring staff and resources are efficient and effective to achieve commitments to the customer and highest quality levels; interacts and assists on escalated needs or concerns.
- Assist in the development of standard operating procedures and training of the implementation team and staff on requirements.
- Lead the implementation of corporate tools and systems, ensure compliance with CEVA policies in regard to Corporate Systems and Applications Usage and ensure staff is trained and committed on its utilization.
- Monitor performance metrics and measurements related to individuals, teams, processes, and projects.
- May be required to act as Project Management Officer (PMO) or lead Project Manager.
- Manages projects from inception through delivery ensuring completion of the project objectives on schedule and within budget constraints.
- Develop detailed project charter and plan (goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use case, test case and training needs) utilizing project management disciplines and methodologies including process analysis, mapping and flow charting to ensure synchronization of processes and systems.
- Engage key stakeholders, define and coordinate activities, communicate changes and progress, build commitment, overcome resistance and lead project team.
- Communicate effectively with external customers to provide updates, strategies, work to resolve current issues and other points of escalation.
- Collaborate with IT management and staff to develop, define, and document technical systems and operational requirements and critical success criteria.
- Provide expertise, leadership, guidance and supervision to cross-functional and/or multi-unit teams regarding forecasting, tracking and executing project related tasks, budgets and resource allocations.
- Establish communication plan and conduct regularly scheduled project briefings regarding status, issues and challenges with all levels of business unit, business sponsors and management for all projects and implementations.
- Partner with the business units/functions, sales and management to develop an implementation project plan and assist in the identification and establishment of an implementation team.
- Ensure that projects and programs that are global in nature are effectively communicated across the company.
- Ensure compliance with all related CEVA policies, local, state, federal and ISO 9002 requirements pertaining to the business unit logistic initiatives.
- Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff or senior management.
- Conduct post-mortem assessment of project performance/success (both operational and financial.)
WHAT ARE WE LOOKING FOR?
Education and Experience:
- Bachelor’s Degree in Business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience and completion of the LDP Program.
- Minimum 7 to 10 years’ experience in a progressively responsible project manager role or similar roles in transportation logistics or supply chain management.
- Minimum 5 years industry experience.
- Minimum 2 years supervisory or managerial experience.
- Proficient knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases, SCM, CPM OR CPIM, MS Project, WMS and TMS packages.
Preferred:
- Project Management Certification (PMP, CPM, MPM).
- CPIM (Certified Production and Inventory Management).
Travel: Travel is required at least 40% of the time and is approximately 90% within the U.S. and 10% outside of the U.S.
Skills:
- Demonstrated success in leading, managing and developing staff and high-performance teams.
- Successful leadership style that reflects a global perspective, strategic thinking, tactical execution and team building
- Strong problem-solving skills: the ability to ask the right questions, help frame logical conclusions and arrive at effective solutions
- Solid quantitative skill set and the ability to analyze, think and communicate with well supported data
- Ability to develop short and long-range project planning and effectively communicate information to diverse work groups.
- Experience in strategic planning and execution.
- Proficient in project management methodologies with a focus on developing solution driven strategy plans to achieve goals, implementing business requirements analysis and testing processes and identifying timeline constraints and risks.
- Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications and ability to write reports, business correspondence and procedure manuals.
- Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and effectively presenting information and responding to questions from management, employees and vendors.
- Ability to solve critical issues in a fast-paced environment with time–sensitive deadlines.
- Excellent written and oral communication skills including the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments.
- Strong interpersonal skills including diplomacy and patience.
- Demonstrated skills in organization group process, problem identification and resolution.
- Strong organizational and time management skills with ability to manage multiple projects and set priorities.
- Ability to manage the financial aspects of the department including purchasing, budget preparation and review, financial reporting and monitoring expenses.
- Must be able to read, write and speak English fluently.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
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