Solace Spa Front Desk Agent Job at Big Sky Resort

Big Sky Resort Big Sky, MT 59716

Overview:
We are looking for an outgoing, personable, reliable, goal driven professional to join our team at Solace Spa. Our Spa Front Desk Agents are more than a receptionist, they are an integral, valued member of our team. You are the first face of the spa, welcoming both returning and new clients creating a positive experience with each visit. You also play a vital role in coordinating the work flow for the rest of the staff. The primary responsibilities and qualifications for this role include, but are not limited to the below:
Responsibilities:
  • Answering phone calls, helping clients book appointments as well as recommending services and products.
  • Maintaining a professional work environment.
  • Proficient in all products and services offered by the Spa, including but not limited to, massage therapy, body treatments, facials, hair services, waxing and tinting, and bridal services.
  • Accurately bill for services and receive payments from guests. Will be responsible of reconciling till at end of shift.
  • Opening and closing of the Spa.
  • Taking care of the locker rooms and relaxation room throughout the day.
Qualifications:
  • Detail oriented
  • Strong ability to multi-task, organizational, and planning skills
  • Computer literacy and proficient in Microsoft Office Suite
  • Demonstrated ability to be a friendly, knowledgeable, and professional
  • Ability to work a flexible schedule including days/evenings/weekends/holidays
  • High School Diploma or equivalent
Enjoy these great benefits as a full time seasonal team member!
  • FREE All Access Ski Pass and eligibility for Montana Ski Area Association (ski other Montana Resorts and Boyne properties for free)
  • Discounted skiing for friends and family
  • Discounted ski/snowboard lessons/rentals
  • Discounts at all Big Sky Retail and Food and Beverage outlets
  • Eligibility for affordable employee housing
  • Discounted Lodging discounts for friends and family
  • FREE Basecamp activities including zip line course
  • Monthly employee events



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