WE’RE CHANGING ENTERTAINMENT. COME JOIN US.: WE LOVE OUR WORK.: - Adhere to established departmental and property policies and procedures regarding guest service standards. - Maintain cleanliness and timeliness standards established by the property/department. - Assist in the training of department personnel. - Responsible for meeting guest’s needs or getting them in contact with the appropriate personnel for beverage service, snacks, request for comps, or capping machines. - Adhere to slot department policies and procedures. - Be responsible for the proper taxation on slot jackpots and collecting proper forms of identification from the guests. - Safeguard company assets. - Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures. - This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty - Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos. - Foster and maintain positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship. - Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates. - Attend all regular departmental meetings as well as other related meetings. - Respond to reasonable guest requests or place guest in contact with appropriate person for assistance. - Assure the proper functioning of slot machines. - May sell or make change for guests. - Be familiar with the safe handling of cleaning products, equipment, and supplies. - Must be able to work flexible hours including evenings, weekends, and holidays. BRING US YOUR BEST.: - Strong problem solving skills and guest service skills. - Excellent verbal and written communications skills. - Knowledgeable of applicable federal, state, and local regulations. - Cash handling experience preferred. - Team and guest service oriented. - Ability to sustain a high level of confidentiality and professionalism. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organizations. - Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations. - Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal. - Highly organized and detail oriented. - Uses time efficiently and effectively to manage priorities. - Deals with simple and complex concepts effectively. - Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies. - Ability to identify circumstances or incidents that require the notification and/or approval of others. - Ability to share or divide attention among several ongoing activities, assignments, and guests. - High school diploma or GED equivalent. - Previous experience in the slot department or casino industry. STAY IN THE GAME. FOLLOW US.: