Shuttle Driver NON CDL Job at Southeast Airport Services, Inc.
Shuttle Operator |Southeast Airport Services
Job Title
Shuttle Operator
Perm/contract:
Full time
Reports to:
Dispatch - Supervisor
Location:
Orlando International Airport
FLSA Clasification:
Non- Exempt
Hours:
40 Hours
Salary:
$17.5 per hour
Special requirements:
EEOC Code:
Operatives: 912
Job Description
Responsible for dropping passengers to and from their destination in a safe and timely manner. You should be able to report to the arrival and departure points as per the assigned schedule. Also, you should ensure that the bus is occupied with passengers while adhering to the sitting/standing capacity.
As a Shuttle Bus Driver, you should be familiar with the road and safety regulations. Also, you should be able to take the shortest route in case of any road block or heavy traffic. Moreover, you should report any major accidents or malfunctions to the senior management. Also, you should keep the vehicle in proper working order and schedule timely servicing appointments.
To perform in this job role, you should always have a calm composure. Also, you should hold a valid driver's license and a clean driving record. In addition to this, you should have a customer centric approach.
About the role
High level summary of the role including an overview of the job’s main purpose, who the job holder will report to and how the job contributes to the organisation’s success. In larger firms, some information about the department the role sits within would be helpful.
Responsibilities
- Performing Pre-trip and Post – trip vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers.
- Responsible for being at work every scheduled day, on time and in uniform.
- Possess a valid state-issued driver’s license to be carried with driver, always, while on duty.
- Have and maintain an acceptable DMV record.
- Courteously assist Customers by answering any questions they may have. If necessary, direct the Customer to the Facility Manager for further assistance.
- Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
- Communicate debris, water, oil spills and etc. to management.
- Assist Facility Manager with other duties as needed.
- Fueling of all SAS Vehicles.
- Perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter, and debris is removed from all areas of the facility using brooms, mops, brushes, and other hand tools.
- Checking all fluids on SAS Vehicles (if applicable).
- Re-filling fluids correctly as needed on all SAS Vehicles (if applicable).
- Maintaining cleanliness of the SAS Vehicles.
- Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts.
- Other reasonable and work-related duties as assigned.
- Your work hours will be set when you begin employment, and thereafter are subject to adjustment at the Company’s discretion. Your specific schedule and location assignment are subject to change based on business requirements. You may also be required to work overtime if business conditions require it. At the Company’s sole discretion, you may also be transferred to a different location.
Customer Service:
- Provide A+ customer service to all customers at all times.
- Greet all drivers and customers with a friendly smile.
- Honor customers by providing quick, friendly, and personal service.
- Generates customer satisfaction; response appropriately to customer concerns.
- Communicate customer complaints/ concerns to the appropriate manager.
Teamwork:
- Communicates with coworkers & management to solve problems and improve quality & service.
- Maintains continuous communication with other team members (i.e. drivers, supervisors, office personnel, etc.).
- Works with team members and management to effectively implement changes and strategies that provide improved customer service.
- Contributes to a positive work environment.
Initiative:
- Makes effort to improve job skills, knowledge, and education.
- Takes ownership of processes and quality improvements.
- Strives to provide suggestions for quality service improvements.
- Actively pursues ways to improve efficiency and effectiveness of service.
- Initiates customer interaction through greetings and conversations.
General:
- Drive safely without presenting a threat to the customer or to other drivers.
- Maintain impeccable personal hygiene.
- Must be able to meet the attendance guidelines of the job and adhere to company policies.
- Support and emulate the work culture, policies, procedures, and standardization set forth by Pursuit of Excellence and client
- Other duties as assigned by management.
Candidate requirements
- License Requirement: You will be required to have and maintain a valid Florida Driver’s License
- 1 Year of Commercial Driving Experience.
- Airport Badging: Background check, fingerprinting, and training courses will be performed to receive clearance to work on Airport property.
- Availability to Work: Must be available to work Mornings, Afternoons, or Overnight Shifts including weekends.
- Education/Experience Required: Less than High School education or one-month related experience, training or an equivalent combination of education and experience.
- Language Skills: Must be able to speak, read, write, and understand English. Ability to communicate effectively with co-workers and passengers.
- Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to operate the wheel and other switches. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds.
COMPETENCIES:
Demonstrative Expectancies:
- Oral Communication - Speaks clearly; Listens and gets clarification; Response well to questions
- Written Communication - Writes clearly and informatively; Able to read and interpret written information
- Customer Service — Maintains a positive attitude. Responds to requests for service and assistance
- Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events
- Judgment - Exhibits sound and accurate judgment
SKILLS/QUALIFICATIONS:
Minimum Qualifications, Skills Knowledge, and Abilities:
- Must be organized and strategic
- Must be able to speak, read, write, and understand English and speak distinctly and persuasively to others Ability to communicate effectively with drivers and co-workers
- Positive, optimistic, enthusiastic, and self-confident attitude
- Operates calmly and proactively in stressful and difficult situations
- Must demonstrate verbal and emotional self-control in difficult and stressful situations
WORKING CONDITIONS AND ENVIRONMENT:
- The work environment is majority outdoors
- The noise level in the work environment is moderate
- Exposure level in the work environment to vehicle emissions is low to moderate
- Exposure level in the work environment to extreme hot/cold temperatures is low to moderate
- Maintenance personnel may occasionally be subject to a work environment that includes all weather conditions including, but not limited to, rain, sleet, snow, and wind.
- Exposure level in the work environment to bright sunlight and nighttime working conditions is high.
PHYSICAL DEMANDS:
- Must be able to reach with hands and arms, stand and walk.
- Must be able to climb, balance, stoop, kneel, and crouch.
- Must be able to lift up to 50 pounds.
- Must have good distant, close and peripheral vision.
NOTES: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee is expected to adhere to all company policies.
About Southeast Airport Services, Inc.
Southeast Airport Services, Inc. (SAS, Inc.), a Certified Small and Minority Business Enterprise (MBE), is a full services facility support company that provides a wide array of services that have been customized to meet the needs of its aviation and logistics clients as well as their budget. SAS, Inc. has over 30 years of experience in package handling, sort management and belt flow simulation. Our experience provides effective operational management of the classifying and processing of consumer bags and luggage in an effective claims and damage free method.
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